Print & digital media

A variety of print and digital media are available for which a layout grid and/or template is available, much of which can be ordered from Andi Smart Print Solutions.
Stock items such as envelopes and presentation folders can also be ordered from Andi Smart Print Solutions.

Preferred suppliers

You can also commission media production from one of UM's preferred suppliers. Jump to:

• design bureaus
• photographers
• video
• print
• media strategy, purchasing and planning

Available print and digital media types can be found via the left-hand menu. 

Preferred suppliers

The European tender procedure for graphic design and DTP (Desk Top Publishing) is now complete. Following thorough preparation, the UM procurement team, which consists of representatives from the faculties, the Marketing & Communication department and the purchasing department, has evaluated all submissions. The following design agencies have been chosen:

1. Canon (The Creative Hub)
2. Tjirp Studio
3. Grafisch Ontwerpburo Emilio Perez
4. IMMX
5. Karakters B.V.
6. MarketingMakkers B.V.
7. MijnMarketing.com B.V.
8. TD Zuiderlicht B.V.
9. TwoBees Reclame
10.  We are KACE

Starting from 1 April 2024, UM will enter into contracts with these agencies for a period of 4 years. During this time, the UM is committed to utilising one of the 10 agencies for any design and DTP assignments. 

What falls within the scope of this tender?
 Graphic design
 DTP work
 Order support ('traffic management') and printing support

What doesn’t?
 Photography
 Video
 Media strategy, media procurement and planning
 Assignments placed in collaboration with other (public or non-public) institutions
 Specialist assignments, such as medical/scientific illustrations

When should I ask for a quote?
For orders valued under € 10,000 (excluding VAT), you have the freedom to choose from among the ten selected parties. For orders exceeding this value, a mini-competition will be organised, inviting all selected agencies to submit an offer. These mini-competitions will evaluate suppliers based on quality and price. Specific criteria will be set for each competition and communicated beforehand.

Click here to download the design agency briefing form for quotations.

Maastricht University put out a printing tender in accordance with European legislation. A tender was submitted for two different packages, namely:

Standard printing

This includes business cards, envelopes, folders, and compliment and correspondence cards. Andi Smart Print Solutions, a company based at Maastricht Airport in Beek, was contracted to handle our standard printing needs. All standard print jobs, with the exception of business cards, can be sent to Andi Smart Print Solutions' ordering portal. Username: medewerker, password: um.

Special printing

Special prints include brochures, posters, flyers, cards, invitations, annual reports, folders, etc. A variety of options are available for printing these types of products.
Two suppliers have been selected for special print jobs: Andi Smart Print Solutions and de Bondt Grafimedia Communicatie (Barendrecht).

You can order special prints in three ways:
1. Through the publishing platform. You will need to request an account via: support-platform@maastrichtuniversity.nl.
2. Directly through one of the two suppliers (if you have access to print-ready files).
3. Through a preferred supplier (design agency). In this case, the design agency is the primary contractor and is not required to submit the document to one of the two contracted suppliers.

Please note: According to the tender regulations, you must request a quote from all two suppliers for orders that exceed 5000 euros. You can then choose one of the two suppliers.

Print jobs

UM printing services are managed by ICTS and supplied by Canon. For more information, please go to the My Print page.

Design and layout

Design and layout work does not fall under the printing tender. Please contact one of the preferred suppliers to discuss the options.

The ministry of General Affairs has issued a European tender for the procurement of media strategy, purchasing and planning. A joint action by all Dutch ministries, almost all government institutions are participating in this tender, which can be applied on a large scale. An example includes the discounts offered by media purchasing (Telegraaf, Persgroep, NRC etc.) by an average of 23%. Universities are also participating.

The tender was won by Initiative Media, a media agency that gives advice on all aspects of marketing and communications. The contract runs from 2021 to 2026.

Maastricht University has decided to join in carrying out this tender. This means that the parties involved are obliged by the government to enable the media strategy and planning from Initiative Media. This is a difference from previous contracts, which were only media purchasing, while this new contract includes mechanisms for media strategy and planning, an essential difference.

Outside of the scope of this tender are services that we conduct in-house and the creation and production of materials.

The main contact for UM is the DPC (Department of Public and Communication) Service Centre, as many self-placements are made from UM. For self-placements, the e-mail addresses and contacts below can be contacted.

DPCServicecenter@initiative.com: for General questions, campaign advice questions, operational explanations and billing questions

DPCOrdering@initiative.com: for selfplacements Print

DPCDigital@initiative.com: for selfplacements Online

DPCJobboards@initiative.com: for self-placements Jobboards

The DPC Service Centre can be reached by phone between 9:00h-17:00h.  The general telephone number is 020- 7993000. Contact persons at the DPC Service Centre are: Marvin Do Rosario and Marco de Kwant.