About UM - Service Centres - Maastricht University Office

Maastricht University Office

MUO advises and supports the Executive Board, faculties and service centres of Maastricht University. The Support Office advises and supports several governing bodies of Maastricht University and is also part of MUO. Maastricht University Office (MUO) is located in a former convent and courthouse at the 'Minderbroedersberg'.

Academic Affairs

The department of Academic Affairs (AA) within the Maastricht University Office (MUO) advises the Executive Board and faculties on matters regarding research, education, knowledge valorization, internationalization, campus development and the strategy of the university. Academic Affairs also serves as central source of information for faculties and service centers and is often responsible for the initial phase of development of strategic implementation. In addition, AA serves in signaling national and international developments in higher education. 

Academic Affairs supports the university in strengthening its current position based on three main themes: ‘Learning & Innovation’, ‘Quality of Life’ and ‘Europe & a Globalising World’ and helps to create a dynamic, innovative learning environment which encourages academic self-reflection and continuous improvement. Academic Affairs also helps to set the conditions in which a student can develop successfully, both academically and socially.

Managing Director
 Michel Walthouwer 

 Jolanda Wilhelmus
 + 31 43 3883101



Corporate Information Office

The Corporate Information Office is responsible for the implementation of ICT's strategy and policy (IT Governance) at Maastricht University (UM). This office has currently a staff of six: ICT policy officers , ICT project managers and Project Portfolio managers.
IT Governance is responsible for the demand and the supply activities in the organisation.

On the demand side, end users and their representatives specify and inform UM staff of the wishes and requirements of the organisation regarding the current information facilities. 

The supply side consists of basic IT services, including making the network available to users, email and maintaining workplaces. At UM, this task  falls under the responsibilities of ICTS service centre.

Managing Director
 Marita Keurentjes


Development & Alumni Relations

The Development & Alumni Relations (D&A) office carries out two activities that are partly linked.

First, it is responsible for acquiring private funds from donors, legators, companies, sponsors, foundations etc. With these funds the university can bring to fruition special projects, studies and other wishes for which regular research and education funding might otherwise fall short. The director of D&A is also director of the University Fund Limburg (formerly known as SWOL). This foundation financially supports UM from its first years.

 More information is available on the University Fund Limburg/SWOL website.

D&A also executes the corporate goals of the UM alumni policy. Holding UM's Alumni Office, it is responsible for maintaining and further developing alumni relations. It organises and supports existing alumni circles in the Netherlands and (often far) beyond. And further, D&A’s Alumni Office collaborates with the alumni coordinators from the university’s faculties and schools. After all, this is where contact with alumni regarding programme content and networking is especially important.

  Also see: Alumni


Managing Director
 Bouwien Janssen

Alumni Office
 Camiel Pesch
 + 31 43 38 85220

University Fund Limburg/SWOL
 Miranda Klingenstijn
 +31 43 388 2556

Human Resources Management

At the HRM department at Maastricht University (UM) about 35 HRM employees carry out HR policy within the university. The mission of HRM is to help the university find and retain good employees, including the maintenance of a comfortable work environment where employees can develop professionally. 

UM’s HR policy is focused on developing talent. Uniquely, this not only involves academic and support staff but also students and alumni. Students and alumni are increasingly afforded the opportunity to develop their talents carrying out work for the UM. Internationalisation is also an important aspect that increasingly attracts various nationalities and cultures. The English language is also gaining prominence in all positions within the university.

The HR policy of UM is being realised within the faculties and other organisational units, in consultation with employees and their supervisors and assisted by HR consultants.

This MUO department incorporates the Staff Career Centre (personal career guidance and development, coaching and general advise and support) and the Knowledge Centre or International Staff (KCIS).

 For more information on the HR organisation, HR policy and contact details see: 'Working at UM'.

Managing Director
 Nieke Guillory

 Pernilla van den Boogaard
 + 31 6 34381114
 Charlotte Evers
 + 31 6 34451423
 Nieke Last
 + 31 6 343811181
 Marleen van Minnen
 + 31 43 38 85219

Legal Affairs

The Legal Affairs department (afdeling Juridische Zaken, or JZ) provides legal and strategic advice and support to the Executive Board, faculties and other divisions of Maastricht University.

Covering a wide area of private, education, privacy, labour and administrative law, the department’s activities are organisation-oriented and conducted for all departments and internal stakeholders of the university.

The Legal Affairs department gives advice and monitors compliance with laws and regulations relating to contracts with other parties such as universities, non-profit organisations or companies (including drafting, negotiating and reviewing), the General Data Protection Regulation (GDPR) (for more information: https://www.maastrichtuniversity.nl/support/um-employees/you-and-your-work/legislation/privacy) and the overall administration of the university. In addition, the Legal Affairs department supports the Board of Appeal for Examinations (CBE), identifies relevant legal developments and assists in legal procedures.

Administrative law /
Education law

Cloë Brosius
Kristien Festjens

Galina Nelissen
Monique Soons

Board of Appeal for Examinations Monique Soons 
Labour Law

Fabienne Degens
Wendy van Osch
Gilles Raaijmakers

Private law

Paul Bohnen
Suzanne ten Hoeve
Nina Paulissen
Cindy Schröder

Privacy law

Emma Preller
Monique Soons


Managing Director:
  Cenay Akin

JZ Department secretariat:
  Wilma Berger
  +31 6 34381099
 Simone Caubergh
  +31 6 40955370

Marketing & Communications

The department of Marketing & Communications (M&C) is responsible for  improving the reputation of Maastricht University and maintaining/ increasing the university's network. M&C currently has a staff of about 40 working in the following departments: Corporate Communication, Digital Innovation, Editing, Events and Marketing.

M&C communication activities focus on three spearheads:

  • Reputation & Brandmanagement
  • Relationship Management
  • Student Recruitment

Managing Director
  Fons Elbersen 

Secretariat Managing Director
 Alexandra Fixe
 + 31 43 38 82037

Secretariat Deputy Managing Director
 Christianne Knaapen
 + 31 43 38 85222




Other offices at MUO

Ceremonies office
 Fabienne Dingena
 + 31 43 38 83096

Coordinating Director's Board
 Antoinette Stöcker
 + 31 43 38 83096

Internal audit
 Sjors Olders
 + 31 43 38 82045

Staff Career Centre
 Petra Stein
 + 31 6 48482877

Management Team
 Niels Harteman
 + 31 43 38 83286

Representative participation
 Carolle Nijst
 + 31 43 38 83170

MUO Servicepoint
 Marleen van Minnen
 + 31 (0)6 34 38 10 24