UM Cares

Maastricht University is proud to be a family-friendly university, and recognises that work and study is only one aspect of our students’ and employees’ lives. Since 2019, Maastricht University is a certified family-friendly university. Within the framework of the UM Cares project, we therefore implement measures to help the members of our UM community to combine work/study with their caring responsibilities.

The D&I Office works closely together with the HR department and the Student Services Centre to achieve the UM Cares objectives. Together, we want to ensure the sustainable employability of our employees and successful study completion for our students.

On separate pages students and staff with caring responsibilities can find information about the support and services available.

Our vision: Maastricht University – a family-friendly university

At Maastricht University, we recognise that work and study are only one aspect of our students’ and employees’ lives. Combining work and private life can be a delicate balancing act, particularly when you are caring for a loved one – a parent, child, sibling, grandparent, friend, or neighbour. As a family-friendly university, UM wants to facilitate the combination of caring responsibilities and work or study. We recognise that these responsibilities are contingent and that flexibility is crucial. Ultimately, our aim is to ensure sustainable employability and successful study completion.

At UM, we strive to be a caring university by adhering to the following principles:

  • Reacting promptly to requests for support
  • Treating all such requests confidentially
  • Aiming for consistency of treatment in similar cases
  • Helping employees and students to recognise if they are carers. Caring tasks are multi-faceted and may include: helping a loved one with personal care, medication or household tasks; providing emotional support; accompanying a loved one to medical appointments
  • Raising awareness of care topics

Our actions: UM Cares objectives

In the framework of the UM Cares project, we have committed ourselves to achieving a number of objectives:

  • Identifying and closing gaps in the rules and regulations affecting students with caring responsibilities
  • Informing the members of the UM community about care topics and their rights in this regard
  • Ensuring adequate facilities are available, both within UM (e.g. resting and lactation rooms) and outside (e.g. technical facilities for working from home where necessary)
  • Integrating good practice around care topics into our leadership concept and management practice
  • Examining of our HR instruments to see if these are adaptable for employees with caring responsibilities (including e.g. dual careers policy for spouses/partners)
  • Developing proposals for financial support for employees and students with caring responsibilities
  • Examining possibilities with regard to childcare
  • Collecting regular feedback from the UM community on working/studying while caring
  • Organising events around care topics

The UM Cares Objectives Agreement is available in full here.

 With two young children in Maastricht and family members living abroad, the mission of UMCares is close to my heart. I am always keen on input and ideas from members of the UM community, so if you have something to share please get in touch!  

The UM Cares project is coordinated by Natasja Reslow. She has been teaching, conducting research, and managing projects at Maastricht University since 2009, first as a Ph.D. candidate at FASoS and later as Assistant Professor at the Law Faculty. She has been working at the Diversity Office since 1 April 2019.

Contact Natasja Reslow
Email: n.reslow[at]maastrichtuniversity[dot]nl
Phone: +31 43 388 4834
Office: Minderbroedersberg 4-6, room 1.149

UM Cares illustrated

Contact information

Diversity & Inclusivity Office

For confidential reports or notifications of discrimination or sexual harassment, contact the confidential advisors for employees or students.

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