ICT Facilities

ICTS Servicedesk provides manuals for various situations. You can find them below, and in the future also on the ICTS Self-Service Portal.

Visit the  ICTS Self-Service Portal for a complete overview of our Services (login required).

Consult our Outages page for current outages. There you can also find the ICTS maintenance calendar  for scheduled maintenance.

Visit our ICTS Self-Service Portal for everything about your account. If you want to change your password because you have forgotten it or it's due for a renewal, you can do so here.

 Change your password and manage your account
 Multi Factor Authentication

Visit our ICTS Self-Service Portal for everything about setting up your email app and default UM web settings.

 All email manuals
 Ecosia search engine

Visit our ICTS Self-Service Portal for everything about setting up your online connection.

 Connect to UM WiFi 
 Connect to UM VPN
 Quick start Eduroam
 WiFi for guests (eVA)

Please also visit our ICTS Self-Service Portal for even more information about printing at UM.

 Manuals Printing
 Help Center print, copy, scan and send 

Visit our ICTS Self-Service Portal for everything about working on UM computers.

 Virtual Digital workplace (Employees)
 Student Desktop Anywhere (Students)
 Software for personal use
 Access UM network shares on your own computer

Visit our ICTS Self-Service Portal for everything about data storage solutions.

 Data storage solutions

Rules and advice about the use of ICT services. Read more about cybersecurity here.