ICT Facilities
UM offers a range of ICT facilities to students, staff and guests. Examples are wireless internet, advanced possibilities to print, UM accounts and an own desktop environment.
ICTS Servicedesk
IT support for students and staff
ICTS Self-Service Portal
+31 43 388 5555
Mondays to Fridays 8.00 AM - 5.00 PM
Every 2nd and 4th Thursday we close at 4:00 PM
Manuals and information can be found on our Self-Service Portal!
ICTS Servicedesk offers users one location for all relevant information on our services, such as our products overview and downloadable software. The manuals can be found there too!
Log in at the ICTS Self-Service Portal and have a look!
All services by ICTS
You can find an overview of all services that ICTS offers on our ICTS Self-Service Portal.
Manuals and ICT Services
ICTS Service Desk provides manuals for various situations. You can find them below, and in the future also on the ICTS Self-Service Portal.
Visit the ICTS Self-Service Portal for a complete overview of our Services (login required).
Maintenance, Outages and IT projects
Consult our Outages page for current outages. There you can also find the ICTS maintenance calendar for scheduled maintenance.
Click here for Current IT Projects.
Rules and advice
Rules and advice about the use of ICT services. Read more
E-mail and Calendar
Visit our ICTS Self-Service Portal for everything about setting up your mail programme and default UM web settings.
E-mail
FAQ - E-mail
Ecosia search engine
Ten tips for healthy emailing
Internet and WiFi
Visit our ICTS Self-Service Portal for everything about setting up your online connection.
Create a WiFi connection
Create a VPN connection
Quick start Eduroam
WiFi for guests (eVA)
Print, Copy and Scan
Please also visit our ICTS Self-Service Portal for even more about setting up the printing opportunities.
Manuals Printing
Upgrade print credit
Help Center print, copy, scan and send
My Workplace
Visit our ICTS Self-Service Portal for everything about working on UM computers.
Athena Desktop
Connect to VDI/Studentdesktop
Software for personal use
Add drive mappings on your home computer
Data storage
Visit our ICTS Self-Service Portal for everything about data storage possibilities.
Data Storage possibilities
Account and MFA
Visit our ICTS Self-Service Portal for everything about your account. If you want to change your password because you have forgotten it or it's due for a renewal, you can do so here.
Manage your account
Change your password
Multi Factor Authentication