ICT Facilities

UM offers a range of ICT facilities to students, staff and guests. Examples are wireless internet, advanced possibilities to print, UM accounts and an own desktop environment.

All services by ICTS

You can find an overview of all services that ICTS offers on our ICTS Self-Service Portal.

Manuals and ICT Services

ICTS Service Desk provides manuals for various situations. You can find them below, and in the future also on the ICTS Self-Service Portal.

Visit the  ICTS Self-Service Portal for a complete overview of our Services (login required).
 

Maintenance, Outages and IT projects

Consult our Outages page for current outages. There you can also find the ICTS maintenance calendar  for scheduled maintenance.

Click here for Current IT Projects.

Cybersecurity

Rules and advice about the use of ICT services. Read more
 

E-mail and Calendar

Visit our ICTS Self-Service Portal for everything about setting up your mail programme and default UM web settings.

E-mail
FAQ - E-mail
Ecosia search engine
Ten tips for healthy emailing

Internet and WiFi

Visit our ICTS Self-Service Portal for everything about setting up your online connection.

Create a WiFi connection
Create a VPN connection
Quick start Eduroam
WiFi for guests (eVA)

Print, Copy and Scan

Please also visit our ICTS Self-Service Portal for even more about setting up the printing opportunities.

Manuals Printing
Upgrade print credit
Help Center print, copy, scan and send 

Software and Applications

Visit our ICTS Self-Service Portal for everything about working on UM computers.

Athena Desktop
Connect to VDI/Studentdesktop
Software for personal use 
Add drive mappings on your home computer

Data storage

Visit our ICTS Self-Service Portal for everything about data storage possibilities.

Data Storage possibilities

Account and MFA

Visit our ICTS Self-Service Portal for everything about your account. If you want to change your password because you have forgotten it or it's due for a renewal, you can do so here.

Manage your account
Change your password
Multi Factor Authentication