The coronavirus crisis has had a great impact on UM research. Research with human subjects, for example, has been halted and many academics experience bottlenecks caused by extra online teaching duties, care duties and limited facilities for work at home. PhD candidates and postdocs (academics with temporary contracts), in particular, are faced with problems. Delays in ongoing and new research can have serious consequences for the careers of this vulnerable group of young scientists. UM understands this difficult situation and, in an endeavour to mitigate the impact as far as possible, has developed a plan with a range of potential solutions.

  Here you will find all COVID-19 related information for employees.

Development

The Executive Board, Management Team, Research platform (associate deans, research), PhD Platform, Maastricht Young Academy and the Recognition & Rewards research committee were involved in the development of the plan. The terms of reference of organisations including the Association of Universities in the Netherlands, Dutch Federation of University Medical Centres (NFU), Netherlands Organisation for Scientific Research (NWO), Netherlands Organisation for Health Research and Development (ZonMw), PhD candidate Network of the Netherlands (PNN) and POSTDOCNL were taken into account, as well as national and international developments including the new system of Recognition & Rewards.

Potential solutions

The plan, with solutions for the problems of UM PhD candidates and postdocs, consists of a framework for customisation in arriving at the most suitable solution or solutions for rounding off the research as far as possible in the available time and with the available resources. This customisation is necessary for all PhD candidates, irrespective of whether they are in employment with UM. This can be achieved by revising the content of research projects and, where possible, adjusting expectations (without lowering quality standards). This is in line with the new system of Recognition & Rewards and the DORA principles. Implementing one or more of these options will be insufficient to resolve the delay in some research projects. Absorbing these delays by extending the contract is possible. A contract extension, where relevant a one-off extension, is intended for those cases in which the ongoing research suffers a delay due to the coronavirus crisis and a revision of the research plan and adjustment of the expectations are inpossible and, consequently, it will not be possible to complete the research in the original term of the contract.

The plan also includes a standard decision-making procedure designed to arrive at the most suitable solutions. PhD candidates and postdocs who are confronted with bottlenecks and problems due to the coronavirus crisis can begin by contacting their supervisor/principal investigator for assistance in finding suitable solutions for their situation. The follow-on steps they may then need to take are detailed in the plan. The faculties will provide more information about the further roll-out of the plan in their facility in due time.

  Read the full plan and the public summary.

The motto 'On campus where you can, online where you have to' applies not only to education at Maastricht University (UM) next year, but also to the opening of the Academic Year 2020/21. 

On Monday 31 August, UM President Martin Paul led a special 'coronavirus-proof' version of the annual event in front of a few invited guests. A much larger audience followed the proceedings online, via a special livestream on the UM’s YouTube channel.

This year’s theme was ‘After the storm - how corona could change universities’ and the keynote speaker was Harvard professor Eric Mazur.

 

Word of welcome by UM President prof. dr. Martin Paul

The President of the UM Executive Board, Martin Paul, welcomed the audience and highlighted the ways in which UM is arming itself and has armed itself against the consequences of the coronavirus pandemic. ‘We are all in the same boat', he said, summarising the situation.

  Watch the opening video of the event.

Keynote speech by Harvard professor Eric Mazur

Professor Eric Mazur explained how his view of education had changed during the course of his career, resulting in a vision of education that inspires and nurtures students even in times of coronavirus.

At the end of his presentation, he responded to a few questions from the audience in an online Q&A moderated by Martin Paul.

  Watch the Eric Mazur introduction video.

UM Student Award 2020

This year's UM Student Award for outstanding social or cultural achievements was handed out to Arthur Bribosia, the founder and developer of Maastricht for Climate.

The five nominees were presented in a video introduced by rector Rianne Letschert, who announced the winner in a pre-recorded Zoom session.

  Watch Arthur's statement recorded after the live award ceremony.

Closing and Ode to Joy

True to tradition, students of the Conservatorium Maastricht and the UM Orchestra wrapped up the ceremony with their version of Ludwig von Beethoven's Ode to Joy, performed in a creative, digital way, after which Martin Paul officially opened the academic year 2020/2021.

  Watch the musical interlude and the closing speech by Martin Paul.

When UM literally closed its doors on 15 March, many dedicated lecturers worked hard on the transition to an online-education model that would not detract from our focus on Problem-Based Learning in small international groups. In fact, pass rates among both bachelor’s and master’s students even rose slightly during that period. Students were also provided with psychological, administrative, logistical and financial support.

Thanks to a solid online infrastructure and ample flexibility and adaptability on the part of both staff and students, UM switched to online education with unprecedented speed. This was later supplemented with several on-campus options.

Here you find more information about the extra safety measures that could be necessary when conducting research. In the exceptional situations when it is not possible to maintain 1.5-metre distance, additional protective measures must be taken. This starts with rearranging working spaces and when that is not possible, personal protective materials must be used and health checks performed. In addition to this general information, those affected will receive specific information form their faculty. 

Safe work environment

UM wants to be a safe place for employees. In these times, extra measures are needed to realise this. To make your work environment as safe as possible, we follow the general rules of the National Institute for Public Health and the Environment (RIVM). Our buildings have been arranged as per the UM safety protocol. That means, among other things, that you adhere to 1.5-metre distancing and we take extra hygiene measures in and around the buildings.

 Read more about the general hygiene measures taken by UM

Additional measures

In the exceptional situations when it is not possible to maintain 1.5-metre distance, additional protective measures must be taken. These extra measures are based on the guidelines of the National Institute for Public Health and the Environment (RIVM) for contact professions. This starts with rearranging working spaces and when that is not possible, personal protective materials must be used and health checks performed.

The most important additional measures are:

  • If it is not possible to keep 1.5-metre distance from others, use protective materials and perform the health check explained below.
  • Protective materials must be used according to their instructions and only by one person and cannot be shared.
  • Working alone is expressly forbidden. The research leader must ensure that at least two employees are present at the same time while still following the social distancing rules. In this way, colleagues can keep each other safe.
  • After working, thoroughly clean your workplace and equipment for those after you.

Do the health check

It is very important that you perform a health check before starting any research activities, not only on yourself but also on other employees and subjects.  When one of the below questions is answered with a YES, the employee may not come to work or the subject may not come to the appointment. The work or appointment must be postponed until the answer to every question is NO.

 Here you find the health check for contact professions.

COVID-19 Safety protocol UM
UM wants to provide its students and employees with a safe working and learning environment during this pandemic. This protocol shows how (the possibility) of spread of COVID-19 at UM can be prevented as much as possible.​

Within the safety protocol, here there is attention paid explicitly to situations in which maintaining a distance of 1.5 meters is not possible

Both locations of the Faculty of Law – Bouillonstraat 1-3 (BOU 1-3) and Kapoenstraat 2 (KAP 2), are relatively well accessible for people with a physical disability. On this webpage you can find information about parking spaces, public transport from and to the university, accessibility for wheelchair users, accessible toilets and how to act in case of an evacuation.

Faculty of Law

Be aware that the Maastricht city centre consists largely of historical buildings and cobbled streets, which can be unpleasant for wheelchair users.

Parking

There are three parking spaces for people with a physical disability in front of the building BOU 1-3. The parking facility behind the building also has a parking space for people with a physical disability. However, this parking lot is difficult to access for wheelchair users.

Public transport

The journey planner 9292.nl (also available in English) provides up-to-date information about public transport links. The university has a number of bus and rail links. Several transport companies offer extra facilities to enable passengers with a disability to access public transport, stations and stops. Please visit the website of the transport company for more information on accessibility:

  • NS (Dutch railway)
  • Arriva (buses, information in Dutch only)
  • De Lijn (Belgian buses that also stop in Maastricht).

Wheelchair entrance

The Faculty of Law has two buildings that are both used for offices as well as education purposes.

Bouillonstraat 1-3

The main entrance (BOU 1-3) and side entrance (Lenculenstraat 26) of the first Law building are wheelchair accessible. You can access the parking lot (Lenculenstraat 14) through the green gate at the right of the building.

The elevator is located in the front of the building (follow the signs). The faculty is open on weekdays from 08.00 to 21.00. 

Kapoenstraat 2

The Faculty of Law also has a building on the Kapoenstraat 2. This building is also accessible through the parking lot at Lenculenstraat 14, or directly via the entrance at KAP 2. The main and side entrance are both wheelchair accessible. The building is open from 08.00 to 21.00. If you have an appointment with an employee, let them know that they should book an accessible meeting room.

Elevators and stairs

  • BOU 1-3 has an elevator to the ground floor, first floor and second floor.
  • KAP 2 also has an elevator.
  • All stairwells in the faculty buildings have at least one armrest.

Rooms with no wheelchair access

The following rooms are only accessible by stairs:

  • The entire D zone
  • A1.010. A1.014, A1.016, A1.018, A1.024 en A1.026d
  • C1.301, C1.303a, C1.303b, C2.304a.
  • The 3rd floor of the A, B and C zones

To find your way through the building, sign in at the Front Office. The employees are happy to help you.

Toilets

You can find the accessible toilet at BOU 1-3 in the back of the building on the ground floor (follow the signs). The room number is C0.315 and you can pick up the key at the reception.

The accessible toilets at KAP 2 are on the first floor, room 1.007a and 1.007b. The first floor is accessible by elevator.

Evacuation

In an emergency the lifts will not be in use. If you need help to evacuate via the stairs, assistance is available: our Emergency Response Officers will help you exit via the stairwell using the evacuation chair provided in the SSC building.

If the fire alarm is activated in an emergency:

  • make your way to the nearest fire exit stairwell
  • tell others you need help so they can alert those managing the evacuation
  • if there is a telephone at your refuge area, use it to call 1333; otherwise dial +31 (0)43 3875566 on your mobile phone to inform Central Services of your location
  • stay in the stairwell refuge area until the evacuation team arrives.

For more information, also check out the maps of the faculty’s buildings:

Bouillonstraat 1-3

Kapoenstraat 2

Information for people with a hearing impairment

There are no audio induction loops in any of the rooms.

Given the possibility that UM students may experience study delays because of Bachelor's/Master's programme adjustments as a result of the COVID-19 measures, the Executive Board has decided to set up a Leniency Committee COVID-19. UM students can request compensation for the extra tuition fees resulting from these programme adjustments, provided these fees have not already been or are being compensated by other UM/DUO/OCW compensation schemes.

The Leniency Committee COVID-19 will only process requests for tuition fees compensation that are directly related to programme adjustments as a result of COVID-19. The Committee will advise the Executive Board on the student's request. In principle, the Executive Board will email the student their decision within four weeks after the Complaints Service Point has received the request.

1. Who can submit a request?
Every student with an active enrolment at Maastricht University in the academic year 2019/20, or in the academic year 2019/20 and 2020/21, who has incurred additional tuition fees because of Bachelor's or Master's programme adjustments as a result of the COVID-19 measures that are not already compensated in any other way.

2. How can a request be made?
You can submit a request via the ‘COVID-19 Leniency Committee Application Form’.

The Application Form must be submitted with the following separate attachment(s):

  • The specific request for compensation of extra tuition fees for the months of the study delay (the amount in euros).
  • An explanation of how the additional tuition fees paid are attributable to the programme adjustments resulting from COVID-19 measures.
  • As much evidence as possible of the relevant programme changes and any relevant decisions by the Examination Board.

The completed application form with attachment(s) should be emailed to the Complaints Service Point (CSP): complaintsservice@maastrichtuniversity.nl

3. Until when can a request be submitted?
A request for the compensation of extra tuition fees incurred must be submitted as soon as possible, but no later than two months after the additional tuition fees have been incurred.
Please note: No tuition fees can be waived; only additional tuition fees incurred can be compensated afterwards.

as of 18 November 2020 | version 4.2

FOLLOWING THE LOCKDOWN ANNOUNCED ON 14 DECEMBER AND THE MEASURES ANNOUNCED BY THE CABINET, THE SECURITY PROTOCOL WILL BE AMENDED AS SOON AS POSSIBLE.

UM wants to provide its students and employees with a safe working and learning environment during this pandemic. This protocol shows how (the possibility) of spread of COVID-19 at UM can be prevented as much as possible.​

  Measure 1: Health check before coming to UM​
  Measure 2: Mandatory face masks

  Measure 3: Hygiene measures while at UM​
 Measure 4: Ventilation​
 Measure 5:
Keep a minimum distance of 1.5 metres
  Measure 6: Avoid crowds
 Measure 7: Distancing less than 1.5 metres
 Measure 8: Travel to and from countries or regions with code orange/red​ status
 Measure 9: In case of a positive COVID-19 test result
  Measure 10: Risk groups
  Measure 11: Enforcement​

Firstly, this protocol describes how UM ensures that 1.5-metre distancing is maintained between members of the academic community during lectures, research or other work, and while making your way in and around UM buildings. It also explains how additional hygiene measures have been taken, what the desired behaviour is associated with these measures, and how these measures are communicated. Finally, it is indicated how enforcement will take place to maintain this safe environment. The above is explained in this protocol by demonstrating for each measure how this is achieved within UM.

It should also be noted that many of the safety measures described are already in force and are already being applied in all sorts of places within UM. The present complete set of measures are in the integral coherence generally in force within the institution, as of 15 August. Due to the rapidly changing circumstances surrounding the Corona issue, it should be borne in mind that safety and health measures are regularly subject to modification or supplementation. This safety protocol will therefore be regularly updated.

This protocol is based on guidelines from the National Institute for Public Health and the Environment (RIVM), the National Coordination Centre for Communicable Disease Control (LCI), and the Government of the Netherlands. This protocol prescribes more than is strictly necessary on several points; where this is the case, it is based on an informed decision to guarantee safety. This concerns, for example, the obligation to disinfect your hands upon entry and to ventilate spaces with fresh outdoor air between sessions. In cases where UM activities take place at external locations, the stricter UM measures from this protocol also apply where possible.

  All measures taken by UM during this pandemic will only be effective if everyone adheres to the rules. This means calling others to account for not following the rules. Everyone must take responsibility in this crisis.

  Download UM's COVID-19 Safety protocol 

Measure 1: Health check before coming to UM

Before arriving at UM, employees and students must check their health and that of their family/household members by carrying out a health check. They do not have access to university buildings if one of the answers to the following questions is ‘yes’:

  • Do you have cold-related symptoms or a high temperature/fever?
    Get tested at the Municipal Public Health Service (GGD Zuid Limburg): 088-880 50 05 (do not use the national number[2]) and stay home while you await the test results, even if it takes a few days. Students and employees who do not live in South Limburg, but elsewhere (e.g. in other parts of Limburg, Germany or Belgium) can also make an appointment with the GGD Zuid Limburg. You may only come back to UM after you are free of symptoms for 24 hours. This also applies if you have received a negative test result and still have cold-like symptoms.

  • Have you tested positive for COVID-19? Then you may only come back to UM after 7 days from the onset of the illness and after you have been free of symptoms for 24 hours (the GGD urgently requests that you to stay home during this period).

  • Do any family members or anyone you live with have shortness of breath and/or fever?
    If so, you will not have access to university buildings until 24 hours after the symptoms have ceased.

  • Has a family member, anyone you live with or anyone else you have been in close contact with tested positive, or has it emerged from the source and contact tracing by the GGD that you may have been in contact with someone with COVID-19?
    If so, you will have to spend 10 days in home quarantine before you can come back to the university buildings. The GGD imposes this quarantine requirement (this period is longer than the minimum 7 days the GGD imposes when you have tested positive because the incubation period is included in these 10 days). During this quarantine, monitor your health and immediately get tested if you develop coronavirus symptoms.

  • Have you recently returned from a country with a code orange/red in place (high-risk country)?
    If so, the GGD urgently advises you to go into home quarantine for 10 days, starting from the day of your arrival in the Netherlands, before you are allowed to go back to the UM. You must stay at home during this period, and you do not have access to UM buildings. This does not apply to employees and students living in a region/country with code orange status if they travel back and forth to UM (in general) daily for work or study.

Implementation:

  1. UM encourages this home quarantine by informing students who come to the Netherlands before their arrival about the possibility of renting, at a significantly reduced rate, a quarantine stay at the ‘Guesthouse’ in Maastricht, where they can isolate together with other students. For this quarantine facility, see: www.maastrichthousing.com
  2. Students with corona-related symptoms are expected to stay at home and not be physically present during educational activities. Except in specific, practical programme elements, in principle for every programme there is also an online option to continue their studies.
  3. Students who have tested positive for corona and who stay in a student house can use a separate quarantine facility at the Guesthouse to prevent spreading the virus to others. For more information, see www.maastrichthousing.com

NB: For  educational meetings with more than a 100 participants, or for work or education where 1.5-metre distancing cannot be adhered to, a health check is carried out by UM by an official (corona steward, tutor, secretary, etc.) who is appointed by the unit to ask these questions. This is covered below. 

Measure 2: Mandatory face masks

Wearing a non-medical face mask is mandatory within the university buildings. This applies to all situations in which you are moving around the university buildings. If you are walking or standing, you are required to wear a face mask. If you are sitting at a workstation or study area, you may take it off.

Implementation:

  1. This is communicated through various communication channels as indicated in the introduction of the protocol.
  2. UM provides three non-medical, reusable face masks[1] once per person for students. UM also provides face masks for employees upon request. Employees can obtain these three face masks at the reception desk of their unit.
  3. The usage of face masks is strictly enforced. See measure 11 for an explanation of this enforcement.

Measure 3: Hygiene measures while at UM

  • a.) Wash your hands often with soap and water (for 20 seconds), then dry hands thoroughly with paper towels.
  • b.)Cough and sneeze into the crook of your elbow.
  • c.) Use a disposable tissue to blow your nose and then throw it away.
  • d.) Do not shake hands.
  • e.) Disinfect your hands upon entering the university buildings.
  • f.) Wash your hands before using shared equipment such as copiers, beverage dispensers, vending machines, etc.
  • g.) Use the do-it-yourself- cleaning kit in the classrooms, conference rooms and offices to disinfect your table/desk and chair before use.
  • h.) Use the cleaning kit to disinfect your equipment/materials after use if they need to be used by others.
  • i.) Touch as few surfaces and materials as possible that are shared by others (contact points).

Implementation:

  1. Ad a) Sufficient sanitary facilities are available to wash hands with soap and water. Paper tissues are available in these areas to dry hands.
  2. Ad e) Disinfectant containing at least 70% alcohol is available at each entrance. The corona steward shall monitor its use at regular intervals. The caretaker ensures that dispensers are refilled in time.
  3. Ad f) Staff and students are responsible for cleaning equipment/materials after use. Do-it-yourself cleaning kits are available on each floor of a building, as is disinfectant material intended for specific equipment as recommended by the equipment manufacturer. The users of the building are informed by their management unit where cleaning wipes are available for each floor. The ‘UM rapid response team’, appointed for COVID-19, will ensure supply. Fitness equipment and materials at UM SPORT and student sports associations will have to be disinfected after use by the users. There are sufficient cleaning products available in each room. The sports instructor ensures that cleaning is carried out.
  4. Ad g) Where possible, interior access doors, such as in corridors, meeting rooms, teaching spaces, or toilets, are permanently open during the day. Where this is not possible, and to the extent that fire safety permits, a doorstop is used to hold the door ajar so that the handle does not have to be touched. The building manager ensures that these doors are open or have a doorstop.
  5. UM ensures that contact with common contact points, such as toilets, door handles, and bannisters, is avoided as much as possible. Where this is not possible, these must be intensively cleaned. This means intensifying cleaning for each building, particularly contact surfaces.

Measure 4: Ventilation

UM ensures its buildings are properly ventilated. Although there are as yet no clear results from scientific research into the influence of ventilation in rooms and the routes of transmission of COVID-19, RIVM generally advises ensuring ‘good ventilation’. Ventilation is understood to mean mechanical or manual ventilation (open windows). UM also believes proper ventilation is important.

Implementation:

To ensure the functioning of the ventilation in UM buildings, the air treatment systems of teaching and meeting rooms are checked for their operationality per building regulations. The units’ performance has also been optimised by adjusting their settings, including:

  1. Increasing the ventilation level and only using fresh air (no recirculation).
  2. Switching ventilation on earlier and turning it off later (day/night) and letting it run (to a limited extent) at night.
  3. Running ventilation in toilets 24/7.
  4. In addition to the rooms that are mechanically ventilated, some spaces have no air treatment system. This category includes offices, pantries, and other working areas, as well as some teaching and meeting rooms. Following RIVM advice, these spaces must also be well aired using natural ventilation.This manual ventilation is realised as follows:
  5. When using these spaces leave the windows open in a tilted position—when possible—or leave the door open. After each meeting, both mechanically and non-mechanically ventilated rooms are further aired out by opening windows and doors at the same time after use of the room (15 min.). Users of work and teaching rooms are responsible for this manual ventilation. In teaching areas, the tutor is responsible for natural ventilation after the session. Employees monitor one another’s conduct; the corona stewards will assess compliance concerning the ventilation of teaching spaces according to the teaching schedule.
  6. At the entrance of the teaching and meeting rooms that are not mechanically ventilated and have to be aired manually, it is clearly indicated that the room in question must be ventilated naturally, along with instructions for this type of ventilation. For offices, the employees working in the spaces concerned must agree on the manner of natural ventilation.
  7. When planning classes, meetings or gatherings, a mechanically ventilated room is preferred, and 15 minutes of ventilation breaks are planned between each meeting. For this reason, meetings should also be completed within the scheduled time to guarantee the ventilation time.
  8. The use of separate fans when there are high temperatures is only possible if it can be avoided that the airflow of the fan is blown from one person to another.

Measure 5: Keep a minimum distance of 1.5 metres

The basic principle is that employees, students, and visitors must be able to work and study at this safe distance from one another. The ambition is that everyone in UM feels safe. All rooms in and around the UM buildings must be arranged in such a way that maintaining the 1.5 metre distance is possible. This rule applies to everyone, regardless of whether or not they belong to the same private household.

Implementation:

  1. Based on the requirements for keeping a minimum physical distance of 1.5 metres, the maximum occupancy for each space is indicated on every entrance door.
  2. For lifts, maximum occupancy of 1 person applies, unless the lift door is wider than 2 metres.
  3. Walking routes are marked so that people can pass each other at a 1.5-metre distance or more. Where the walking routes are too narrow, one-way traffic is installed, and when that is not possible priority-arrow stickers indicate precedence, or entrances and exits are separated.
  4. Students are scheduled in teaching rooms with maximum permitted numbers, so that the 1.5-metre distance can be maintained, regardless of the educational model that can vary per programme/faculty according to the ratio online/on campus education. Before the start of each course, students are informed to which extent and in which form they will receive online or on campus education.
  5. For each faculty or service centre, employees are timetabled in workrooms with maximum permitted numbers. Where this is not possible, priority is given to roles associated with the following activities: education, research, essential functions, activities that cannot be carried out adequately from home, emergency-assistance/first-aid roles.
  6. The eating areas at UM that are only available to UM employees and students (using a UM card), are considered cafeterias. Some seating has been removed from UM canteens to ensure diners can sit 1.5 metres apart. The various catering companies have been informed about the maximum number of seats per space. Anyone sitting on a chair at a table should always sit 1.5 metres away from others. The tables and chairs should not be moved. If the maximum number of seats is occupied, the maximum number of visitors allowed has also been reached. Those who do not have a seat will have to leave the canteen. The eating areas that are freely accessible are set up as take-away locations, so there is no seating.
  7. In case of evacuation, the assembly point allows for 1.5-metre distancing. At locations where this is not the case, another area is indicated, and the unit will advise and inform accordingly. In the event of an alarm, the corona steward immediately goes to the assembly point and ensures that 1.5-metre distancing is maintained.
  8. When the buildings are arranged according to the corona measures, other walking routes may have arisen and access to the lifts may be restricted. As a result, staff and students with a physical disability may experience problems when entering UM premises for the first time. They are warmly encouraged to request a guided tour or other support from their unit. The 'physical accessibility during COVID-19' contact point has been made known to staff and students.

Measure 6: Avoid crowds

According to the government, the chance of large crowds and the number of instances of social contact between people must be limited as much as possible. This also means that UM must comply with this restriction by implementing appropriate measures.

Implementation:

  1. In principle, employees work from home. They can come to the UM locations only if it is necessary for work. For employees who, due to personal circumstances, are unable to work from home, an exception can be made, after obtaining approval from the manager.
  2. Within each faculty, teaching sessions start and end at different times (with starting times staggered at 15-minute intervals) so that the use of public transport is spread out and that there is no overcrowding along the walking routes within UM buildings.
  3. In and around the UM buildings, a maximum of 4 persons can be in a group and they should keep a distance of at least 1.5-metres. This maximum does not apply to educational meetings.
  4. Given that the available space in the buildings is currently limited and to prevent groups forming with a distance of less than 1.5 metres, students should leave UM buildings after the teaching sessions. UM learning spaces and library locations are open. Visiting the Inner City Library and Randwyck Library requires a reservation.
  5. Reserving rooms is only possible under certain conditions for education-related activities with a maximum of 4 persons.
  6. In connection with the above, it is important that no one work alone in laboratories in order to avoid dangerous situations. Managers of laboratories ensure that at least two people are scheduled and are actually present at the same time.
  7. Everyone who comes to a UM building registers when they enter and exit the building. Attendance registration usually takes place with a UM card/registration form. The manner of registration is clearly indicated in front of the entrance. If necessary, this registration can be used for source and contact tracing by the GGD. 
  8. Festive gatherings are not allowed, except for PhD defences, inaugural lectures, graduation ceremonies or the awarding of diplomas. For these, there are fixed seats at a distance of 1.5 metres and a maximum of 30 persons. 
  9. Student association activities may not take place, whether or not they are education related.
  10. Serving alcohol is not allowed in university buildings and in student association settings.
  11. Sports canteens, showers and changing rooms are closed.
  12. For indoor and outdoor sports/fitness activities, there is a maximum group size of 4 persons (excluding instructors). For indoor activities, there is also a maximum of 30 persons per independent room. Multiple groups can play sports or exercise next to each other as long as there is a distance of more than 1.5 metres between the groups. There must be a clear demarcation between the groups and they may not mix. Sports and exercise are only allowed if it is possible to keep a distance of 1.5 metres between each person.
  13.  At teaching sessions or gatherings of more than 100 people, the government requires the following:
  • a compulsory reservation in advance (For teaching sessions, the timetable in which students are scheduled serves as a reservation. For all non-education related meetings of more than 100 persons a reservation in advance is required.)
  • registration of attendance conducted upon entry by a corona steward
  • while registering attendance, the health questions outlined in measure 1 are immediately asked by the corona steward. Those who answer ‘yes’ to one of the health questions are urgently requested to leave the university buildings as soon as possible. The health check takes place verbally and is not documented in writing .
  • each attendee sits in a fixed seat
  • to ensure the 1.5-metre distance is maintained while people are entering and exiting the teaching areas and toilets, people will be guided by a sufficient number of corona stewards. They will also ensure there are no traffic jams. 

Measure 7: Distancing less than 1.5 metres

The rule of thumb within UM is that a minimum 1.5-metre distancing is safeguarded. When, in exceptional circumstances, this distancing is not possible due to the nature of the work or the type of teaching, protective measures must be taken. These start with the adaptation of the workspaces and when this is not possible through the use of personal protective equipment and a health check.

Implementation:

  1. All counters/receptions are fitted with protective glass or plexiglass with a hatch. For receptionists, non-medical facemasks have been made available for exceptional situations in which it is temporarily not possible to maintain 1.5 metres.
  2. At temporary counters/receptions (such as at the INKOM introduction week), mobile glass or plexiglass ‘cough screens’ are available. Each unit has mobile screens available for those needing them.
  3. In places where the 1.5-metre distance can be difficult to maintain, such as when exiting classrooms, congestion in corridors or other areas, in queues and in narrow staircases, wearing a non-medical face mask is highly recommended, provided it is used properly.
  4. UM provided three non-medical, reusable face masks once per person for students. UM also provides face masks for employees upon request. If desired, employees can obtain these three face masks at the reception desk of their unit.
  5. If the nature of the teaching/research means it cannot be performed while maintaining a minimum 1.5-metre distance (such as where physical activities must be executed), it is strongly recommended that an IIR surgical face mask is worn, similar to healthcare workers who work with non-COVID-19 patients and who may perform risky procedures (such as being close to someone’s face for more than 3 minutes) If, due to the nature of the work, wearing a surgical facemask poses a fire hazard, a face shield is additionally recommended.
  6. Students, employees (including simulation patients and test subjects) who have indicated they belong to a risk group (see the criteria for this in   appendix 1) and who are the subject of research/teaching at a distance of less than 1.5 metres, are protected as a precaution because in those cases the researcher/student must wear a type IIR surgical face mask. See also measure 10 of this protocol.
  7. Gloves are mandatory when working with bodily fluids. Gloves are made of nitrile and must comply with EN 374-1,2 and EN 455-1,2,3,4. Gloves must be changed for each patient and cannot be re-used.
  8. Personal Protective Equipment (PPE), such as splash goggles, doctors’ coats, and aprons, are not necessary for non-COVID-19 patients. Employees and students can request such items from their manager/tutor after consultation with the occupational health physician (employees) or health advisor (students).
  9. When carrying out their work, emergency assistance officers (BHV) and first-aiders (EHBO) wear face masks that are available at all receptions and in the BHV corona kits. As of 1 September, they received a short online course on COVID-19 measures when giving first aid.
  10. For employees belonging to a risk group, see: Measure 10.

Measure 8: Travel to and from countries or regions with code orange/red status

Work-related or study travel abroad to countries or regions with an colour code of orange/red are not permitted, unless the Executive Board has given its express prior written consent on the basis of a reasoned request. It should be noted in advance that the granting of permission will be handled very cautiously: for the student's or employee's own safety, but also due to the fact that travel insurance currently does not reimburse travel changes and/or cancellations for code orange/red regions or countries. Repatriation from these areas is also problematic. For the current colour codes of countries, see the government website. The same applies to exchange programmes with countries or regions colour-coded orange/red. The same applies to exchange programmes with countries or regions with code orange/red status.

Students and employees living outside the Netherlands in a region with code orange status can come to UM every day to study or work, without first having to spend 10 days in quarantine upon arrival in the Netherlands. This does not affect the fact that employees must do this in consultation with their manager and consider whether it is necessary to come to work, because the principle is still that working from home is done as much as possible. Students and employees from code orange areas outside the Netherlands do have to comply with certain conditions during their stay in the Netherlands. They should try to avoid social contacts as much as possible, just like everyone else, keep a distance, observe good hygiene measures, and travel by public transport as little as possible. When in the at-risk area (= country of residence), they should also avoid contact with the local population as much as possible.

Employees and students from a code red area abroad are not allowed to come to UM without first having been in quarantine in the Netherlands for 10 days. For employees living in a code red area, limited work at the UM location can only be allowed if the position is considered an essential function, in consultation with the manager. They may only come back to UM after the code has been changed to orange, yellow or green. For colour codes, see this website.   

Employees and students residing in Belgium or Germany may be subject to the rules of the country of residence with regard to cross-border traffic when the colour code changes to red. In these cases, they do not come to UM locations but work and study from home.

Measure 9: In case of a positive COVID-19 test result

Anyone staying in the Netherlands who has cold-related symptoms, elavated temperature, or fever can get tested by the GGD for COVID-19. This is possible without a referral from the occupational health physician or general practitioner; one may make one's own assessment of the need for testing. To make an appointment for a test call the corona information line of GGD South Limburg but elsewhere (e.g. in other parts of Limburg, Germany or Belgium). There are several testing locations in Limburg: for the addresses of the testing locations in Maastricht, Urmond and Landgraaf-Parkstad see this website. (in Dutch) . Making an appointment at the testing location in Venlo is also possible via the information line of the GGD Zuid Limburg. The result of the test will follow within 24 hours.

It is also possible to have the test done in your own country of residence (outside NL). It is important that the address of the testing location is shared as soon as possible with UM: for students with the Head of the Education Office (link) and for employees with their manager. They can then—with the permission of the student/employee—confidentially pass this on to the GGD Zuid Limburg so that the source and contact tracing for contacts with UM students and employees can be started as soon as possible.

Implementation:

  1. Extensive communication is provided to employees and students informing them that they do not have access to the UM buildings if at least one of the health-check questions is answered with ‘yes’.
  2. UM's internal procedure is designed to ensure that as soon as the person informs UM that they have tested positive for COVID-19, or as soon as the GGD provides this information to UM, a check is immediately carried out to determine which UM students or employees the ‘patient’ has had contact with in the period during which he/she is or was contagious. As a rule, there are no 'close contacts' in and around the UM buildings, which means that those with whom the 'patient' has had contact do not have a greatly increased risk of contracting the virus. Because in those cases there may be a slightly increased risk, these contacts will be informed as soon as possible. They do not have to be quarantined but are advised, also on behalf of the GGD, to monitor their health carefully for 10 days.
  3. Employees or students who are required by the GGD to remain in a mandatory/recommended 10-day quarantine (in the event of a positive result from a household member or other close contact or who has returned from a high-risk country), in principle, only have to report their absence to their manager or study advisor if they were expected at UM during their quarantine period. They will not have access to UM buildings during these 10 days.
  4. Employees who are unable to work from home due to coronavirus symptoms should report sick to their line manager following the usual UM sickness reporting procedure.
  5. Students can contact the health counselor with COVID-19 related questions.
  6. For students, if they or someone in their immediate environment becomes infected with COVID-19 and has a positive test result, they might experience a study delay and/or other personal problems. They can discuss this with their study advisor.
  7. Reporting a positive COVID test result to UM is not mandatory! In the interest of monitoring a safe working environment at UM, reporting to the Head of the Education Office (for students) or to the manager (for employees) is nonetheless appreciated.
  8. Employees or students who test positive may only return to UM after a minimum of 7 days after the onset of the symptoms and after symptoms have ceased for more than 24 hours
  9. In the 'UM protocol in case of COVID-19 infection' , more detailed information can be found in case someone has received a positive COVID-19 test result.

Measure 10: Risk groups

According to the RIVM, those with certain conditions are more likely to develop more severe symptoms if they become infected with COVID-19. See   appendix 1 for these conditions. Protocols from the National Coordination Centre for Communicable Disease Control (LCI) and RIVM show that employees can do their own work as long as they do not:

  • work with COVID-19 patients
  • work with COVID-19 suspects
  • work with COVID-19 contaminated materials
  • have insufficient protective measures available, causing them to have to perform their work without protective measures (for example, when a cover screen cannot be used at a patient desk)

Unless it concerns specific COVID-related research, the work at UM cannot be classified under the above-mentioned points. In principle, therefore, on the basis of the above, any employee belonging to the definition of ‘risk group’ could perform his or her own work at UM.(when their physical presence is deemed necessary due to a critical or essential function).

The same applies to students. Unless it concerns specific COVID related research, education at the UM is not COVID-19 related. In principle, students belonging to the definition of ‘risk group’ can participate in all educational activities that are physically offered.

Even though the basic principles regarding the work of employees belonging to a high-risk group are relatively unambiguous, UM wants to offer sufficient scope in its HR and study policy under the Corona regime for exceptions for employees and students who are concerned.

Implementation:

  1. Employees, whether or not they belong to a risk group, who feel it is not safe to do their work discuss this with their manager and they can always seek advice about this from the occupational health physician. If the fear of contracting the virus remains, also after consultation with the occupational health physician, their work can be continued from home in consultation with their manager. If this is not possible due to the nature of the work, other appropriate activities are assigned that can be performed at home. The same applies to:
        Employees who are not required to physically come to work if they have a close relative or, for example, a household member that they care for in a risk group. They are allowed to work, but they are not required to. They can also continue their work at home in consultation with their manager. If this is not possible due to the nature of the work, other suitable activities can be temporarily assigned that can be performed from home.
        Pregnant women are not required to come to work physically. There is currently no certainty regarding the risks for this group. They can also continue working from home. If this is not possible due to the nature of the work, other suitable work can be temporarily assigned that can be performed from home.
  2. Students belonging to a risk group as defined by RIVM can in principle follow online education, with the exception of specific practical programme elements. They will inform their study advisor of their long-term absence.
  3. See also measure 7, section 4 for extra protection in research/education at < 1.5 metres. If desired, they can also request the same surgical mask themselves.

Measure 11: Enforcement

All UM buildings are equipped and organised in accordance with this protocol, as of 31 August 2020. This is supervised by means of a check by an audit committee consisting of a safety advisor and an occupational health and safety advisor.   

Compliance to the rules, such as 1.5-metre distancing and hygiene measures, is a responsibility that primarily lies with employees and students. However, adherence may lessen. Therefore, everyone should call one another to account for their conduct; where necessary, a corona steward does this.

Implementation:

  1. Before the start of the 2020 academic year, all UM buildings were audited by an audit team (safety advisor and occupational health and safety advisor) for compliance with all safety measures in this Safety Protocol. The audits have been carried out and all buildings meet all requirements.
  2. Each unit appoints employees in rotation for a short period, alongside their usual work, to address colleagues when it comes to potentially risky behaviour. They receive written instructions on the rules that they must uphold.
  3. Each unit provides a sufficient number of corona stewards for student enforcement in and around the UM buildings. The corona stewards are hired by InterUM. The employment agency also takes care of the recruitment and selection, scheduling and registration at HR’s Staff Career Centre for a skills training before the stewards begin their work.
  4. All UM corona stewards are recognisable by their corona vests, which must be worn.
  5. The corona stewards can hold staff and students accountable for their behaviour if they do not comply with the corona measures.
  6. Those who violate the corona measures within UM can be temporarily denied access to the UM buildings by the building managers, after ignoring a warning.
  7. Employees and students are encouraged to report unsafe situations regarding COVID-19 in and around UM locations to corona@maastrichtuniverstiy.nl. Enforcement will be evaluated on a regular basis and the protocol will be adjusted where necessary.

Nothing is for free, not even in the world of software. There is always someone who wants to earn money from software. This may be done through advertisements, but it is also possible that criminals have introduced malware into the software, in order to steal your passwords or to access the university’s network and servers through your computer.

Here are some tips for keeping your computer or mobile device safe:

  • Use the software that comes with your computer or tablet and preferably buy add-ons from the same supplier.
  • In principle, only use the software on your work computer that is provided by UM via your local ICT support officer or the ICT Service Centre.
  • Through SURFspot, students and staff can purchase useful software, also for private use, cheaply and securely.
  • Never use software for which you need ‘cheat codes’ in order to save on licence costs or for which you have to bypass the security features of your computer. This is unsafe and sometimes even a punishable offense.
  • For mobile devices, only use apps from the official app stores, for example, of Google or Apple.