Frequently Asked Questions
1. Preparing your stay
The visiting address is: SHE, FHML, Universiteitssingel 60, Maastricht, the Netherlands. The School of Health Professions Education is located at Universiteitssingel 60, next to the Maastricht University Medical centre. Also check out the map and directions to UM locations to obtain directions on how to reach the Faculty of Health, Medicine and Life Sciences at Maastricht University, which is home to the School of Health Professions Education (SHE).
How do I obtain a visa?
Participants and prospective students of SHE will most likely be visiting the Netherlands for a short stay. For a stay of up to three months/90 days, a Schengen visa may be required. Whether such a visa is needed, however, depends on your nationality. Please check the website of the Dutch government or of the Immigration and Naturalisation Service (IND), to see if you fall into this category.
If you require a visa, we can provide a letter upon request to the Dutch Embassy or Consulate in your country of residence. This will hopefully help to expedite the process. If possible, we advise you to start your visa application well before (several months) the start of the programme you wish to attend, as the visa process can take a lot of time.
Can SHE arrange accommodation for me?
SHE does not book accommodation for participants of short courses or conferences. Participants are responsible for booking their own accommodation. However, the website of the Maastricht Tourist Office may be of help as it offers an overview of various hotels, bed & breakfasts and apartments.
2. Educational activities
Please check our course overview for all upcoming educational training activities that SHE has to offer.
Can I bring an accompanying person?
Sometimes participants/students come to Maastricht together with their spouse, children or other relatives/friends. This is absolutely no problem. Please note, however, that accompanying persons are not permitted to attend the programme or parts thereof unless explicitly given permission beforehand.
Do participants/prospective students need to submit proof of English language proficiency, such as IELTS/TOEFL scores?
The working language of all SHE activities is English. Given the format of these activities, a good command of this language is required. Most short-term activities do not require official proof of English language proficiency.
However, some courses or degree programmes do require proof of the applicant’s fluency in English. Please check the relevant "Admissions & Application Procedure" pages of the specific course for further details about the English language criteria.
When finding your way in the Netherlands, you will notice that the vast majority of people speak English very well, even though Dutch is the official language. In Maastricht, sometimes you can also get by with German or French, as Maastricht is close to the German and Wallonian (French-speaking part of Belgium) borders.
What time do the activities of SHE start and end?
The training activities of SHE usually take place on weekdays (Monday through Friday) between 9.00 and 17.00. Sometimes the programme starts a little earlier (8.00) for the registration of participants. When social activities are planned, this may involve an afternoon trip and/or and evening dinner that ends around 21.00.
I have a special interest in Problem-Based Learning (PBL). Which SHE activities should I participate in?
The Summer Course on Problem-Based Learning is a short-term educational activity that teaches you every aspect of PBL.
I do not have a background in medical education/medicine. Can I still apply for the short or longer-term educational activities of SHE?
Our activities are focused on health professions education in the broadest sense (incl. dentistry, allied health professions or other professionals teaching in health professions curricula and/or (para)medical setting). The lessons learned can be exported to and applied other settings as well. Therefore, SHE encourages professional diversity and accepts applications from participants with various backgrounds working in health professions education.
We use a broad definition and like to have a diverse audience. However, if you work in a completely different domain, you really have to consult first, in that case please send an email to email@example.com. We consult with the coordinator of the specific educational activity. He/she has the adequate knowledge to advise you as to whether or not participation will make sense considering your expertise and personal objectives.
Note: requested student profile for a PhD
The PhD programme requires expertise in the area of medical education or health professions education. A theoretical basis comparable with a Master in Health Professions Education is required. If you do not have this theoretical background, we advise you to start with the Master of Health Professions Education (MHPE).
3. Finances and cancellation policy
Are there scholarships or any other funding possibilities available for people from developing countries?
Unfortunately, the School of Health Professions Education (SHE) is not in a position to sponsor its students and participants. SHE offers some scholarships. Requirements to students depend on the type of scholarship; see information under each specific scholarship. Some scholarships are only open to students from developing countries as defined by the United Nations.
Students can no more than two times apply for the same type of scholarship. When a student has received a particular scholarship, it is not allowed to apply for the same SHE scholarship again. Decision on granting applications will be made by the SHE Scientific Director, after consulting the Management Team of SHE Research.
Check the scholarships section on our website for an overview of suggested links to organisations that may be of help in finding scholarships or grants.
How does the payment procedure work?
Depending on the programme payment is arranged by invoice or bank transfer. Please check the programme information for specific information about payment procedures and cancelation policies
Do you accept payments made by credit card or in cash?
Payments made by credit card or in cash cannot be accepted.
Cancellation policy and refunds
Course cancellation by the organisation: SHE reserves its right to cancel a face to face course in case of major circumstances. Insufficient enrolment can also justify course cancellation but in this case, participants shall be informed by email after the registration deadline and six weeks before the scheduled event is taking place. In such unlikely circumstances, any registration fees for the cancelled program will be fully refunded.
However, SHE cannot be taken responsible for any expense engaged by the participant such as non-refundable flight ticket or hotel reservation. Furthermore, SHE cannot be taken responsible for any expense engaged by the participant for this course in case she/he is unable to be receive cancellation notice from SHE using the contact information provided on the registration form (email and/or professional and cellular telephone numbers).
4. In and around Maastricht
Maastricht is a wonderful city to live in. Exactly the right size, inviting and lovely city centre, historic buildings besides cutting-edge architecture and industrial heritage. The city is vibrant, not in the least thanks to the many students, and there are many things to do. From cinemas, theatres and hundreds of cafes, bars and restaurants to a brand new sports centre and state-of-the-art study facilities at the Tapijn site – Maastricht is a living city with a historic centre. Visit Life@UM and/or the information portal for International students Mymaastricht.nl. The city is so compact that most people to go work or school on their bikes, bike rentals are available in many places throughout the city.
Where should I go for my daily groceries?
In Maastricht, you can find various supermarkets spread across the city, such as: Albert Heijn, Aldi, C1000, Jumbo and Lidl. Albert Heijn is considered to be the most expensive one, whereas you will spend less at Aldi, Lidl and Jumbo.
When and where are the Maastricht markets?
In Maastricht, you can find the following markets:
- Small wares market: every Wednesday from 9.00 to 14.30
- Large wares and fish market: every Friday from 9.00 to 14.30
Both markets are held at the central Market square (Markt).
- Organic farmers’ market: every Thursday from 14.00 to 21.30 at the square in the Stationsstraat.
- Flea market: every Saturday from 10.00 to 17.00 near the central Market square Boschstraat kwartier