Multi Factor Authentication

Maastricht University strongly believes in data protection. We continuously strive to improve information security and keep up with contemporary laws and regulations. Various measures have been and are being taken to make the university network even more secure. Implementing Multi Factor Authentication (MFA) is one of the measures taken to achieving this goal and ensuring that access to UM systems is better protected.

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Manuals and FAQ

Multi Factor Authentication (MFA) requires users to provide an additional form of verification, apart from a username and password, to successfully log in. This makes logging in from the office and the home even safer. This login method is also widely used by the Dutch government (DigiD) and banks (for secure online banking).  

In practice, Multi factor authentication (MFA) adds an extra step to the login process.  After you enter your UM credentials (something you know), there is a second authentication step via a separate device, such as your mobile phone (something you have). This two-step verification makes it difficult for unauthorized individuals to gain access to your UM account since it requires a combination of two or more ‘factors’ to gain entry. The activation of MFA within UM is therefore an extra security measure to protect accounts and thereby UM data and systems. 

MFA is activated on:

  • Webbased UM Services such as Intranet, Studentportal, Canvas and SAP Successfactors
  • VPN: secure network connection to the university
  • VDI: virtual workplaces for students and employees 

After you log in with your UM username and password, you will also be asked to use the MFA factor that you have configured for your account through

Take action!

  1. Register your UM-account (your UM email address + password)  for MFA via to be able to continue using the relevant services. 
    TIP: start registering with your laptop or PC and use the manual below. IMPORTANT: Getting a new phone? Install the Microsoft Authenticator app on this new phone ánd register it on with your UM account FIRST before emptying your old phone. This app and registration will NOT be transferred automatically. 
  2. Check if your MFA registration is done properly at: 

Manuals and FAQ