Multi Factor Authentication

Maastricht University strongly believes in data protection. We continuously strive to improve information security and keep up with contemporary laws and regulations. Various measures have been and are being taken to make the university network even more secure. Implementing Multi Factor Authentication (MFA) is one of the measures taken to achieving this goal and ensuring that access to UM systems is better protected.

  Proceed directly to registering your account

What is MFA?

Multi Factor Authentication (MFA) requires users to provide an additional form of verification, apart from a username and password, to successfully log in. This makes logging in from the office and the home even safer. This login method is also widely used by the Dutch government (DigiD) and banks (for secure online banking).  

In practice, Multi factor authentication (MFA) adds an extra step to the login process.  After you enter your UM credentials (something you know), there is a second authentication step via a separate device, such as your mobile phone (something you have). This two-step verification makes it difficult for unauthorized individuals to gain access to your UM account since it requires a combination of two or more ‘factors’ to gain entry. The activation of MFA within UM is therefore an extra security measure to protect accounts and thereby UM data and systems. 

‘Log in with something you know and with something you have’

What changes for me?

MFA is initially activated on:

  • Webbased UM Services such as Intranet, Studentportal, Canvas and SAP Successfactors
    You will receive a separate message from ICTS Servicedesk with additional information about this. 

As soon as MFA is active for all users, MFA will also be activated for all users on the services below:    

  • VPN: secure network connection to the university
  • VDI: virtual workplaces for students and employees
    You will receive another separate message well before MFA is also activated for VDI/SDA and VPN. 

After you log in with your UM username and password, you will also be asked to use the MFA factor that you have configured for your account through

Take action now!

1. Register your UM-account for MFA via to be able to continue using the       relevant services.
    TIP: start registering with your laptop or PC and use the manual below.
     IMPORTANT: Getting a new phone? Install the Microsoft Authenticator app on this new phone           ánd register it on FIRST before emptying your old phone.
     This app and registration will NOT be transferred automatically
2. Check if your MFA registration is done properly at: 


Regards MFA activation (on Tuesday)
UB Week 42
FIN  Week 42
SSC Week 43
LAW Week 43
FASoS Week 43
FSE Week 45
FPN  Week 45
FS Week 45
MUO Week 46
SBE Week 46
FHML Week 47
Students Week 49