Outages
28-11-2023 | 09:45 | SOLVED - We experienced issues with e-mail connectivity leading to mailboxes not being accessible.
21-11-2023 | 12:30 | SOLVED - We experienced issues with the UM network drives. It was possible that this caused slowness or difficulty accessing files. The problems are now partially resolved; for the latest status, refer to the 'Known errors' section at the bottom of this page.
Known errors
MFS (file shares) performance:
29-11-2023 | The issues regarding slowness and availability of the UM network drives have been partially resolved; you may still experience occasional inconvenience. We are conducting an investigation with our supplier to determine the underlying cause of these problems.
- Exchange (Outlook) performance:
29-11-2023 | The migration of almost all student and staff mailboxes to the cloud has had a positive effect on performance. Although we still experience some issues, they are much less frequent than before.
Scheduled maintenance
ICTS works with set periodic maintenance windows for regular short maintenance of the ICT infrastructure.
This maintenance takes place in accordance with the schedule below.
Regular maintenance:
Tuesday morning 06.00 - 08.00
Friday evening 18.00 - 21.00
Installing software patches:
Daily between 04.00 - 07.00
Accessibility ICTS Servicedesk
ICT Service Centre (ICTS)
+31 (0)43 388 5555
Maandag 08.00 - 17.00 uur
Dinsdag 08.00 - 17.00 uur
Woensdag 08.00 - 17.00 uur
Donderdag 08.00 - 17.00 uur
Vrijdag 08.00 - 17.00 uur
Go to ICTS Self-Service Portal to report a malfunction.