Prospective students & applicants

COVID-19-related FAQs

Due to the COVID-19 pandemic, the past weeks have been stressful. You may be worried about loved ones, adjusting to new routines and trying to deal with uncertainties regarding health, home life and school or studies. We understand that this is a trying time, and it may be difficult to look ahead and plan your future study programme. If you intend to start studying in September 2020 and you are considering Maastricht University, we want to let you know that we are currently working hard to finalise adaptations to the application process. 

This FAQ offers the answers (as far as possible) to the most frequently asked questions. The list will be updated continuously​.

Are you in the process of applying for one of our programmes? Have a look at this page offering resources to help you apply and prepare for your new studies, as well as virtual contact possibilities.

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General questions about applying

Will Maastricht University be able to offer offer in-person education again in September 2020?
The new academic year at Maastricht University will start as scheduled on 31 August 2020. As of 1 August, all types of educational activities can again be scheduled throughout the day. An important condition in this respect is that the RIVM regulations are complied with, meaning the 1.5 metre distance rule will continue to apply without compromise.
UM's buildings can therefore not be fully utilised. This limited capacity indicates that the education for all students at the start of the new academic year will consist of a mix of online and on-campus education. As we have communicated before, the guideline for Maastricht University is: on campus if possible, online if necessary. The faculties are currently working hard on educational plans in which this will be worked out in greater detail. In the coming weeks we will share the details of how each programme will be taught and what this means for you.

Will the introduction take place?
Yes, but because of the coronavirus it is offered in a different form.
The INKOM that will be organized for all new students in Maastricht will take place from 17 to 21 August 2020. For more information, visit the website.
Following the INKOM, each faculty of the university organizes its own introduction. This will take place in the week of 24 to 28 August 2020. You will receive more information about this faculty introduction from your faculty in due course.

Has the application deadline for programmes starting in September 2020 been extended?
For the majority of our bachelor’s programmes, the application deadline has been extended. Please note that the deadline extension does not apply to all bachelor’s programmes!

To find out which application deadline applies to the programme of your choice, visit the programme’s website and look at the page ‘Admission & Registration’. All information has been updated to reflect the new situation.

The application deadlines for master’s programmes will remain the same.

What do I still need to do to apply?
The normal application procedure still applies. See the roadmap for bachelor’s and master’s programmes.

Due to the COVID-19 measures I will not be able to take a test required for my registration (IELTS/TOEFL, GRE, GMAT, Boswell Beta/CCVX, etc.) as the test has been cancelled or postponed. What should I do?
Maastricht University is currently discussing possible arrangements for these situations with the Dutch Ministry of Education, Culture and Science. We hope to be able to provide you with additional information soon.

One of the options at this moment, is to take the TOEFL iBT Special Home Edition Test. This test is identical in content, format and on-screen experience to the TOEFL iBT test as taken at a test center. It is taken on your own computer at home and is monitored by a human proctor online.

ETS is temporarily offering a GRE General Test at home option. The test is identical in content, format and on-screen experience to the GRE General Test taken at a test center. It is taken on your own computer at home and is monitored by a human proctor online.

In the meantime, please complete your application as far as possible according to the current procedure. Also check whether your test centre offers the possibility to take the test online, as some centres do or are planning to do. Note that the application deadlines for some of our bachelor’s programmes have been extended; visit the individual bachelor's programme pages to review the latest information.

Due to COVID-19 I won’t be able to complete the propaedeutic phase of my HBO programme before 1 September. Can I start my bachelor’s programme anyway?
Under normal circumstances, students must complete the propaedeutic phase (60 ECTS) of their study programme at an institute for higher vocational education (HBO) in order to start a university bachelor’s degree. However, due to COVID-19, some students are facing an unwanted study delay as they are unable to complete all subjects on time. To remove stumbling blocks for students, the decision has been made at the national level to allow students to start their university bachelor’s programme if they meet the requirement below.

HBO propaedeutic students who wish to transfer to a university bachelor’s programme can request an interim statement of completion (afrondingsadvies) from their HBO institution. This statement indicates whether it is reasonably feasible for the student to complete the relevant propaedeutic phase before 1 January 2021. You must submit this statement to UM no later than 1 August 2020 to enable the university to assess whether you can be conditionally admitted. This conditional admission is valid until 1 January 2021. To continue with the programme after that date, you must have completed the HBO propaedeutic phase.

Due to the corona crisis, I may not be able to complete my bachelor’s on time. Can I still start in my master’s programme?
UM has established a policy regarding the requirements for starting a master's programme in September. These rules apply to all students, whether they are following a bachelor's programme at UM or at another university (in the Netherlands or abroad). They also apply to students following a pre-master’s programme at UM or elsewhere.

The decision is as follows:

  • Students can start a UM master's programme in September 2020 if they have obtained at least 80% of the ECTS from the final year of their bachelor's programme (for a 3-year bachelor’s programme, a maximum of 12 ECTS from year 3 may be missing; all ECTS from years 1 and 2 must have already been obtained).
  • This applies to all prospective master’s students—students with a bachelor's degree from UM or from another university.
  • For students from a pre-master's programme, the UM master's programme will assess whether the student can start on the basis of the prerequisite knowledge that has already been attained. The 80% standard is a guideline.
  • In all cases, individual UM master's programmes may have more specific, but not stricter, requirements.
  • At the start of the master’s programme, students who have not completed their bachelor’s degree will establish with the programme when their prior education will be completed (in any case, it must be completed during the 2020-21 academic year).
  • The generally applicable admission requirements will remain in force, such as language requirements or that the content of the student’s prior education must be appropriate for the chosen master's programme.

In the near future, the above information will be worked out in further detail at the faculty and programme levels and communicated through existing UM channels.

I meet the (amended) admission criteria as presented on the webpage of the master programme of choice and I have applied for a master’s programme at UM. I however expect to finish the academic year without having completed my bachelor’s in its entirety. How do I proceed with my application?
In case you want to apply for a master’s programme while expecting to not having obtained your bachelor degree by 30 september 2020, you are required to re-register for your bachelor programme AND register for your desired master programme. 

I want to apply, but my school is closed due to the coronavirus pandemic and I cannot upload the requested documents. What should I do?
Please contact the UM Admissions Office via e-mail. They will advise you how to proceed with your application.

How can I hand in a certified copy of my diploma as requested in my admission letter for the registration in September 2020?
As it is currently not possible to visit the university, you can send a certified copy of your diploma by regular mail. Check the information about certifying documents and the postal address here.

I recently mailed a certified copy of my diploma to you, or plan to do so soon. What will happen?
Your document will be processed by the Admissions Office, although due to the COVID-19 situation this may take longer than usual. If the document is invalid or does not meet the requirements, you will be informed by e-mail. 

I want to apply for a scholarship. Do the original deadlines still apply?
Yes. The deadlines as displayed on our scholarship page still apply.

I applied for a scholarship. When will I find out if I am granted one?
The recipients will be announced as originally scheduled. To view the timeline, click on ‘Selection procedure’ on the webpage of the scholarship you applied for.
Any other questions? Send us an email.

We hope to welcome you!
On campus, if you can. Online, if you need to.

From 31 August, Maastricht University's motto will be: education ‘on campus’ at the university if possible, online if necessary (due to coronavirus measures). Read more about how we want to shape education at Maastricht University in the coming academic year.

Specific questions about numerus fixus programmes

Is the numerus fixus procedure delayed?
All three fixus bachelor’s programmes (Medicine, Psychology and International Business) will uphold the deadline for publishing selection results (15 April 2020).

Can I defer my place for BSc Medicine, BSc International Business or BSc Psychology to 2021 or 2022 as a result of the COVID-19 pandemic?
As for now, this is not yet decided. We are monitoring the developments in the Netherlands closely and we will inform you as needed, according to the guidelines of the Dutch Ministry of Education, Culture and Science.

Specific questions for international students

Is Maastricht University still considering applications from students in countries affected by the coronavirus outbreak?
Yes, we will continue to give equal consideration to all applications regardless of where you are from or where you live. If you have any questions, please get in touch with our Admissions team by e-mail via study[at]maastrichtuniversity[dot]nl We will update our FAQs as new information becomes available and we advise you to check this page regularly for the latest information.

My secondary school final exams have been/may be cancelled and/or postponed. Can I still be admitted to a bachelor’s programme at Maastricht University?
Yes, Maastricht University will be accepting all non-Dutch diploma credentials that appear on our diploma equivalencies list regardless of exam postponements or cancellations. If minimum grades for final exams and/or specific exam results are required for your diploma in the diploma equivalencies list and if these exams have been cancelled in your country, your application will be assessed on a case-by-case basis and admission could still be possible based on your final year results so far.

We are actively monitoring developments around the world and will be reviewing the implications for our admissions policy of final exams being cancelled as soon as possible. Maastricht University will do its utmost to take your circumstances into consideration and offer flexibility where possible.

I follow the International Baccalaureate (IB) diploma or British GCE A-levels programme at my secondary school and the final exams have been cancelled. Can I still be admitted to a bachelor’s programme at Maastricht University?
Yes. If you already applied and received conditional admission based on an International Baccalaureate (IB) or British GCE A-levels diploma that you will obtain in 2020, the cancellation of the exam sessions of summer 2020 does not have an impact on your eligibility. As long as you obtain your diploma and meet the conditions specified in your letter of admission, you can receive unconditional admission and start in your chosen programme in September. Please arrange for the IB or A-level authority to send us your results as soon as they are available. Note that if you applied for a numerus fixus or selective programme, you will still need to be selected by your programme.

If you haven’t applied yet, and the application deadline of your chosen programme has not passed, we encourage you to start the application process and to submit your application on time, despite any uncertainties. We recognise that these are highly unusual circumstances, and we are committed to supporting you and ensuring that the admissions process continues as smoothly as possible.

I am an American High School student taking AP exams. As the AP exams will now be administered online, will Maastricht University accept these new AP exams?
Yes. If you have already applied and received conditional admission based on the American High School Diploma with APs you will obtain in 2020, the change of your examinations does not have an impact on your eligibility. As long as you obtain your diploma and meet the conditions specified in your letter of admission, you can receive unconditional admission and start in your chosen programme in September. Please arrange for the College Board to send us your results as soon as they are available. Note that if you applied for a numerus fixus or selective programme, you will still need to be selected by your programme.

If you haven’t applied yet, and the application deadline of your chosen programme has not passed, we encourage you to start the application process and to submit your application on time, despite any uncertainties. Your application will be assessed on a case-by-case basis and admission could still be possible based on your final year results so far. We recognise that these are highly unusual circumstances, and we are committed to supporting you and ensuring that the admissions process continues as smoothly as possible.

Questions regarding finding a room

How can I find a room if I can’t come to Maastricht for a viewing?
Most landlords advertise their rooms through Maastricht Housing or other websites such as Pararius or Kamernet. You can also find rooms via Facebook; see this group for example. 

Some landlords are still organising one-on-one viewings with students. Otherwise, most landlords usually provide sufficient information for you to assess the offer online without having to see the room. If a landlord prefers not to arrange a viewing due to the possible risk of COVID-19 contamination, ask if he/she has a video presentation or if you can arrange a video call (Skype, Zoom, etc.) so that you can see the place.

What if I sign a lease now but can’t come in September, e.g. because the travel restrictions are still in place or I haven’t received the documents required to enrol in my study programme?
By signing a lease you enter into a legal contract with the landlord, which means you have certain rights, but also obligations. Make sure the landlord provides clarity about the grounds and conditions for cancellation and the period in which you can cancel without financial penalties. This should be clearly stated in the contract or through some other official channel (email/letter from the landlord, etc.). This prevents hassle afterwards and gives you the reassurance that if for any reason you can't come to Maastricht, you can still cancel the lease. If these terms are conditions are not properly documented, you run the risk of having the pay the full rent even if you cannot come to Maastricht. Whether, and under what conditions, a landlord wishes to cooperate in setting out the grounds and conditions for cancellation is between you and the landlord. Experience shows that different landlords deal with this matter in different ways—which makes it is all the more important that you pay close attention.

For more questions about the rights and obligations of tenants and landlords and the content of leases, please contact the Housing Helpdesk. You can also turn to the helpdesk for advice or legal support if you have any questions after signing the lease.

How can I best approach my housing search?
Visit MyMaastricht for comprehensive information about finding housing in Maastricht. This website also provides information about your rights and obligations, costs, etc. We suggest starting your search through the platform with the largest selection on offer: www.maastrichthousing.nl. For a one-time fee of €35,- you get access to the full range of rooms offered through the housing corporations, more than 85% of those offered through private landlords and all 930 furnished rooms of the Maastricht University Guesthouse.

I have a question about finding accommodation that I can’t find an answer to online. Where can I turn for help?
The Maastricht Housing helpdesk is available Monday–Friday 8.30–17.00 By phone : +31 (0)43 38 85300 or email.
The helpdesk staff will gladly help you in your search for your new home in Maastricht.