FHML and Maastricht UMC+ (MUMC+) consider scientific integrity as a core value and have a longstanding commitment to ensure that it is embedded in their research culture and activity. In order to guarantee the independent and meticulous execution of research, a Research Code Maastricht UMC+ was developed which is in line with the Netherlands Code of Conduct for Research Integrity and the UM Integrity Code of Conduct.

Research Code Maastricht UMC+
The Research Code Maastricht UMC+ states that all persons at FHML/Maastricht UMC+ involved in research, be they staff, technicians, PhD students, bachelor/master students or visitors, are expected to maintain the highest standards of integrity in all aspects of their research. Moreover, the Research Code Maastricht UMC+ provides those involved in research with a clear description of the rules for ethical and socially responsible conduct in scientific research. Every person involved in research who will receive their contract from the Human Resources department is informed about the existence of the Research Code Maastricht UMC+.

Aspects of scientific integrity
A list of issues related to scientific integrity which includes information on what to do and links to available websites/tools.

Platform Scientific Integrity
FHML and the MUMC+ installed the Platform Scientific Integrity to create a culture of awareness regarding scientific integrity. Moreover, the goal is to create an approachable and safe environment in which the topic scientific integrity is discussible.

A Nobel Prize winner who realised what Einstein hardly thought possible, prizewinners who excel in science and social involvement, the first steps of Maastricht University (UM) in the field of paleontological research and education and the development of the Einstein Telescope. This was all part of the Opening of the Academic Year 2019/2020, celebrated by UM on Monday 2 September in the Theater aan het Vrijthof.

Word of welcome by UM President prof. dr. Martin Paul

UM President Martin Paul welcomes the audience in his speech on UM as a "Dutch university with regional impact and European outreach focussing on the needs of citizens in a socially responsible way." A social university. (Speech also available in pdf)

Keynote speech Nobel Laureate prof. Barry Barish

Prof. Barish traced the development of our understanding of gravity from Isaac Newton’s ‘Universal Gravity’ to Albert Einstein’s ‘Theory of General Relativity’. He discussed the quest for gravitational waves, first predicted from Einstein’s theory, to their detection 100 years later, and the new science that is emerging. 

Prof. dr. Stefan Hild

Stefan Hild, Professor of Gravitational Research, explained the development of the new Einstein Telescope, which should take research into gravitational waves to the next level. This new research facility will possibly be established in South Limburg after the decision is made in 2022. Before that, a state-of-the-art prototype – the ET Pathfinder – is being developed in Maastricht.

Prof. dr. José Joordens and prof. dr. Leon Claessens

Professors Leon Claessens and José Joordens presented their paleontological research into, among other things, the evolution of dinosaurs, dodos and humans. In the coming years, they will build a research group within the Faculty of Science and Engineering and teach in the Maastricht Science Programme.

Edmond Hustinx Award for Science

This prize is awarded to a promising young scholar at Maastricht University and is meant to support the scholar's academic development. This year's award went to to a colleague from the School of Business and Economics: Ines Wilms.

UM Student Prize 2019

This year, we had five nominations for the UM Student Award, a prize awarded to students because of their outstanding social or cultural achievements. The prize was awarded to UM Pride!: David Muraro, Gina van Rossum, Nina van Santvoort, and Kyran Kuijpers. UM Pride is a platform for all lesbian, gay, bisexual, transgender, queer and allied students and staff members at our university. It offers a safe, inclusive and supportive space for a diverse community. What makes the initiative so special, is that the students acting as buddies in UM Pride, all want to enhance the mental health of those needing the help most: students and staff members struggling with LGTB+ issues. 
 

Closing and Ode to Joy

Watch and listen to Martin Paul's closing words and the Maastricht Conservatorium alumni and master's students perform their computer jazz version of Ode to Joy. 

DKE Master's/Exchange intro day 2019

DKE Bachelor's intro day 2019

Career

1998-2020Professor of Applied Psychology, Maastricht University
1998-2005Dean, Faculty of Psychology, Maastricht University
1994-2020Adjunct professor in Behavioral Sciences, School of Public Health, University of Texas at Houston, USA
1992-2004Endowed professor for AIDS Prevention and Health Education for the Dutch Aids Fund, Maastricht University
1984-1997Professor of Health Education, Department of Health Education, School of Public Health, Maastricht University
1992Visiting professor Center for Health Promotion R&D, School of Public Health, University of Texas at Houston, USA
1975-1984 Assistant professor, Associate professor, Department of Social Psychology, University of Groningen, the Netherlands

Awards

2013:   FEHPS: Fellow of the European Health Psychology Society, http://www.ehps.net/index.php?option=com_content&view=article&id=134&Itemid=135.
2007:   Royal Declaration of Officer in the Order of Orange-Nassau for outstanding service to society, http://en.wikipedia.org/wiki/Order_of_Orange-Nassau.  
2002:   The University of Texas/Houston’s John P. McGovern Award in Health Promotion, https://sph.uth.edu/research/centers/chppr/mcgovern-lectureship/.  
1998:   Honorary Member of the Dutch Society for Prevention and Health Education (NVPG).

 

Selected publications

Varol, T.; Schneider, F.; Mesters, I.; Ruiter, R.A.; Kok, G.; Ten Hoor, G.A. (2022). A safe return to campus in times of COVID-19: A survey study among university personnel to inform decision makers. Vaccines, 10, 371. https://doi.org/10.3390/vaccines10030371

Kwasnicka, D., ten Hoor, G.A. et al. (2021) Promoting scientific integrity through open science in health psychology: results of the Synergy Expert Meeting of the European health psychology society, Health Psychology Review, 15:3, 333-349, https://doi.org/10.1080/17437199.2020.1844037

Concari, A., Kok, G. & Martens, P. (2020). A systematic literature review of concepts and factors related to pro-environmental consumer behaviour in relation to waste management through an interdisciplinary approach. Sustainability, 12, 4452. https://doi.org/10.3390/su12114452

Fernandez, M.E., ten Hoor, G.A , van Lieshout, S., Rodriguez, S.A., Biedas, R.S., Parcel, G., Ruiter, R.A.C., Markham, C.M. & Kok, G. (2019). Implementation Mapping: using Intervention Mapping to develop implementation strategies. Frontiers in Public Health 7:158.  https://doi.org/10.3389/fpubh.2019.00158

Kok, G., Peters, G-J.Y. Peters, Kessels, L.T.E., Ten Hoor, G.A. & Ruiter, R.A.C. (2018). Ignoring theory and misinterpreting evidence: the false belief in fear appeals. Health Psychology Review, 12(2), 111-125.   https://doi.org/10.1080/08870446.2015.1070158 

Kok, G., Peters, L.W.H. & Ruiter, R.A.C. (2017). Planning theory- and evidence-based behavior change interventions: a conceptual review of the Intervention Mapping protocol. Psicologia: Reflexão e Crítica, 30, 19. https://doi.org/10.1186/s41155-017-0072-x

Bartholomew, L. K., Markham, C. M., Ruiter, R. A. C., Fernàndez, M. E., Kok, G., & Parcel, G. S. (2016). Planning health promotion programs: An Intervention Mapping approach, 4th edition. Hoboken, NJ: Wiley.  ISBN-13: 978-1119035497

Kok, G., Gottlieb, N. H., Peters, G.-J. Y., Mullen, P. D., Parcel, G. S., Ruiter, R. A. C., Fernández, M. E., Markham, C., & Bartholomew, L. K. (2015). A Taxonomy of behavior change methods; an Intervention Mapping approach. Health Psychology Review. DOI:10.1080/17437199.2015.1077155

Ten Hoor, G.A., Plasqui, G., Ruiter, R.A.C., Kremers, S.P.J., Schols A. & Kok, G., 2015. A new direction in Psychology and Health: Resistance exercise training for obese children and adolescents. Psychology & Health, 1-8. DOI:10.1080/08870446.2015.1070158

Kok, G., Gurabardhi, Z., Gottlieb, N.H. & Zijlstra F.R.H., 2015. Influencing organizations to promote health: Applying stakeholder theory. Health Education & Behavior, 42(1S) 123S–132S. DOI: 10.1177/1090198115571363

Kok, G., Bartholomew, L.K., Parcel, G.S., Gottlieb, N.H. & Fernandez, M.E., 2014. Finding theory- and evidence-based alternatives to fear appeals: Intervention Mapping. International Journal of Psychology, DOI: 10.1002/ijop.12001

Ruiter, R. A., Kessels, L. T., Peters, G. J. Y., & Kok, G., 2014. Sixty years of fear appeal research: Current state of the evidence. International Journal of Psychology, 49 (2), 63-70. DOI: 10.1002/ijop.12042

Peters, G.J.Y., Ruiter, R.A.C., & Kok, G., 2013. Threatening communication: a critical re-analysis and a revised meta-analytic test of fear appeal theory. Health Psychology Reviews, 7:sup1, S8-S31, DOI: 10.1080/17437199.2012.703527

Mollen, S., Rimal, R.N., Ruiter, R.A.C., Kok, G., 2013. Healthy and unhealthy social norms and food selection. Findings from a field-experiment. Appetite, 65, 83–89. http://dx.doi.org/10.1016/j.appet.2013.01.020

Ruiter, R.A.C., Massar, K., Van Vugt, M. & Kok, G., 2013. Applying social psychology to understanding social problems. In: A. Golec de Zavala & A. Cichocka, Eds, Social psychology of social problems: the intergroup context, pp. 337-362. New York: Palgrave MacMillan.

Dalum, P., Paludan-Müller, G., Engholm, H. & Kok, G., 2012. A cluster randomised controlled trial of an adolescent smoking cessation intervention : Short and long-term effects. Scand J Public Health, 40, 167-176.  DOI: 10.1177/1403494811435488

Feenstra, H., Ruiter, R.A.C. & Kok, G., 2012. Go Fast! Reaction time differences between adults and adolescents in evaluating risky traffic situations. Journal of Health Psychology, 17, 343-349. DOI: 10.1177/1359105311417190

Kok, G., Gottlieb, N.H., Panne, R. & Smerecnik, C., 2012. Methods for environmental change; an exploratory study. BMC Public Health, 12:1037  http://www.biomedcentral.com/1471-2458/12/1037

Bartholomew, L. K., Parcel, G. S., Kok, G., Gottlieb, N. H., & Fernández, M.E., 2011. Planning health promotion programs; an Intervention Mapping approach, 3rdEd. San Francisco, CA: Jossey-Bass.

van Nieuw-Amerongen, M.E., Kremers, S.P.J., de Vries, N.K. & Kok, G., 2011. The use of prompts, increased accessibility, visibility and aesthetics of the stairwell to promote stair use in a university building. Environment and Behavior, 43(1),131-139.

De Bruin, M., Viechtbauer, W., Schaalma, H.P., Kok, G. Abraham, C. & Hospers, H.J., 2010. Standard care impact on effects of highly active antiretroviral therapy adherence interventions; a meta-analysis of randomized controlled trials. Archives of Internal Medicine, 170, 240-250.

Kok, G., Jonkers, R., Gelissen, R., Meertens, R., Schaalma, H.P. and de Zwart, O., 2010. Behavioral intentions in response to an influenza pandemic. BMC Public Health, 10: 174, doi:10.1186/1471-2458-10-174

Peters, L.H.W., Kok, G., Ten Dam, G.T.M., Buijs, G.J. & Paulussen, T.G.W.M., 2009. Effective elements of school health promotion across behavioral domains: A systematic review of reviews. BMC Public Health, 9: 182. doi:10.1186/1471-2458-9-182.

Schaalma, H. & Kok, G., 2009. Decoding health education interventions: The times are a-changin' . Psychology & Health, 24, 5-9.

Kok, G., Gottlieb, N.H., Commers. M. & Smerecnik, C., 2008. The ecological approach in health promotion programs; A decade later. American Journal of Health Promotion, 22, 437-442.

Kok, G., Hospers, H.J., Harterink, P. & De Zwart, O., 2007. Social-cognitive determinants of HIV risk-taking intentions among men who date men through the Internet. Aids Care, 19, 410-417.

Kok, G., Harterink, P., Vriens, P., De Zwart, O. & Hospers, H.J., 2006. The Gay Cruise: Developing theory- and evidence-based Internet HIV-prevention. Sexuality Research and Social Policy: Journal of NSRC, 3, 52-67.

Kools, M., van de Wiel, M., Ruiter, R., Crüts, A. & Kok, G., 2006. The effect of graphic organizers on subjective and objective comprehension of a health education text. Health Education & Behavior, 33, 760-772.

Hospers, H.J., Harterink, P., Kok, G. & de Zwart, O., 2005. A new meeting place: chatting on the Internet, e-dating and sexual risk behavior among Dutch men who have sex with men. AIDS, 19, 1097-1101.

Egmond, C., Jonkers, R. & Kok, G., 2005. A strategy to encourage housing associations to invest in energy conservation. Energy Policy, 33, 2374-2385 .

Schaalma, H.P., Abraham, C., Gillmore, M.R., & Kok, G., 2004. Sex education as health promotion: What does it take? Archives of Sexual Behavior, 33, 259-269.

Kok, G., Schaalma H.P., Ruiter R.A.C., Brug, J. & van Empelen, P, 2004. Intervention Mapping: A protocol for applying health psychology theory to prevention programmes. Journal of Health Psychology, 9, 85-98.

Van Empelen, P., Kok, G., Van Kesteren, N., Van den Borne, B., Bos, A. & Schaalma, H.P., 2003. Effective methods to change sex-risk among drug users: a review of psychosocial interventions. Social Science and Medicine, 57, 1593-1608.

Ruiter, R.A.C., Abraham, Ch. & Kok, G., 2001. Scary warnings and rational precautions: A review of the psychology of fear appeals. Psychology & Health, 16, 613-630.

Hospers, H.J., Debets, W., Ross, M.W. & Kok, G., 1999. Evaluation of an HIV prevention intervention for men who have sex with men at cruising areas in the Netherlands. Aids and Behavior, 3, 359-366.

Brug, J., Glanz, K., Van Assema, P., Kok, G. & Van Breukelen, G., 1998. The impact of computer-tailored feedback and iterative feedback on fat, fruit and vegetables intake. Health Education & Behavior, 25, 517-531.

Kok, G., Van den Borne, B. & Mullen, P.D., 1997. Effectiveness of health education and health promotion: meta-analyses of effect studies and determinants of effectiveness. Patient Education and Counseling, 30, 19-27.

Godin, G. & Kok, G., 1996. The Theory of Planned Behavior: A review of its applications to health-related problems. American Journal of Health Promotion, 11, 87-98.

With great sadness, we have received the news that Bram Beek, emeritus professor of Administrative Organisation, has passed away at the age of 83.

From 1987 until his retirement in 1997, Bram has been with the Department of Accounting and Information Management at the School of Business and Economics. He was one of the founders of the post-doctoral training for chartered accountants. From 1989 to 1992, important years in the faculty’s expansion, Bram was dean of the faculty. Both roles were made for Bram. He liked setting up and expanding projects with others. He was a master at motivating and challenging others to develop further. He combined a respect for different points of view while clearly expressing his expectations. He could ask critical questions without being negative.

Bram was a very enthusiastic and committed person. Academics or not, people could always approach him for advice or a good conversation. If Bram sensed someone was too timid to ask for advice, he himself would take the initiative. His letters had garnered nationwide fame: in a distinct staccato style, he asked questions, gave advice, pointed out delays, and expressed his hope that issues would be resolved swiftly. In the absence of an answer, a friendly reminder followed soon.

With his grey hair, moustache, and loud voice, Bram cut a striking figure and commanded awe from students and colleagues. He was quick to point out his West Frisian roots and armed forces background. He never forgot to mention his wife Tienke in discussions about the set-up of organisations, importance of collegiality, and safeguarding of integrity.

We are losing a very involved and warm colleague in Bram. He has meant a lot to our students and teachers. He attached great importance to knowledge transfer in the form of textbooks, but also by acting as a role model. In the latter case, it was natural for him as a professor to contribute to the community as a volunteer, or as a member of an advisory board.

The School of Business and Economics and UM are very grateful to Bram Beek for his role in developing the faculty. We wish Tienke, his children and his family a lot of strength.

On behalf of the Executive Board, Prof. dr. Martin Paul

On behalf of the School of Business and Economics, Prof. dr. Peter Møllgaard

This FAQ offers the answers to the most frequently asked questions. The list will be updated continuously.

Update 25-11-2024

Quick link to questions:

General Information

Are the courses offered online or on campus?

The majority of our courses are offered on campus. When a specific course is taught online, it is indicated on the registration form.

Are the lessons offered in a hybrid format?

On campus lessons are only offered entirely in class. A hybrid format is not possible.

Will online lessons be recorded?

No, you can only attend the lessons real time.

Do you need a laptop or tablet with internet access to attend the lessons?

Yes, our teachers use online exercises and an online learning environment. Every UM building offers free Wi-Fi for guests.

Are the course exams online?

No, only in case of an online course the course exams are also online.

Is attendance required during your courses?

Yes, Language Centre courses do have an attendance requirement. You will receive more information about this during the first lesson. If you are unable to attend a meeting due to health reasons, please report this to your language teacher.

What platforms do the online courses use?

Most teachers are using ZOOM and Teams and make use of Google Classroom or the Canvas learning program.

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Course registration

How can I register?

You can register using the online registration form on the website https://languages.maastrichtuniversity.nl/New/default If the form does not display correctly, please try again using Google Chrome as your browser.

Is there a registration deadline for the language courses?

There is no deadline as such. However, when we have received the maximum number of registrations, you will automatically be placed on the waiting list for the course. Therefore it is best not to wait too long. Most courses tend to fill up quickly.

When do the language courses start?

To check how many times per year a course starts, please read the ‘fast facts’ section for the language course of your choice. In our online registration form, you can view the dates and timeslots for the currently available courses. Please see the annual course schedule for more information.

The language course of my choice is not available (anymore) in the registration form.

If your course does not appear in the registration form, it is either not yet open for registration (you can check the annual course schedule here ) or the course has already been fully booked. In case of the latter, you can email us to see if someone has dropped out or if you want to be placed on the waiting list.

Can I switch levels after the start, if the course is too easy or difficult?

Usually not. Therefore, it is important to test your level before you register for a language course. You can find all relevant information regarding the intake procedure here: https://www.maastrichtuniversity.nl/nl/intake-procedures.

I want to switch to a different timeslot.

This is only possible before the starting date and only if there are places left in the group of your choice. Available groups are in the registration form. You can send your request to  languagecentre@maastrichtuniversity.nl and state your preferred course, level and day/time.

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Course information

Do I need to buy books for my course?

In the individual course description on the website, you can find the books required. One week before the start of your course, we will remind you about this via email. The costs for the books are not included in the course fee unless otherwise stated.

Where can I order my books?

You can buy the books at an online web shop or at the Bookshop Dominicanen (Dominicanerkerkstraat 1) in Maastricht.

Do I need a paper book or can I use an eBook instead?

When eBooks are available, it is mentioned on the website.

What language will my course be taught in?

We aim at all times to deliver our courses and materials in the target language (i.e. the language you want to learn). This helps you better connect with the language and increase your communicative competence. English is used at all times in English courses, while in other courses limited English or Dutch explanations can be given where necessary. For Arabic, Chinese, and Russian, the course material is also in English; this means you must have B1 knowledge of English if you want to take a language course at the Language Centre.

How many participants are in each group?

In general, a minimum of 8 participants is needed to start, and there is a maximum of 14. For specifics please check the individual course description.

On which location are the lessons?

The locations are in one of the city centre UM buildings. You will receive the precise location a week before the start of the course.

My university schedule overlaps with my language course.

If your UM timetable overlaps with your language class, send an email to languagecentre@maastrichtuniversity.nl. We will do our best to put you in another time slot of the same course (provided there is more than one group and there are places available).

I will miss the first session. Can I join another course for just once?

Unfortunately, joining another class for just one meeting  is not possible. If you are taking a Dutch course, you can find your homework for the next class in the study guide. For other language courses, please contact your teacher about possible homework.

What is the deadline for the scholarship application?

Maastricht University (UM) now offers a limited amount of scholarships for an Advanced Dutch (B2 or C1minus), or a German & French (B2 or B2plus) language course. If you meet the requirements, and if you are selected for a scholarship, the course fee will be reimbursed within one month after completion of the course. There is no deadline as such but the number of scholarships is limited and we work on a first come, first serve base.

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Course cancellation

How can I cancel my registration?

You can only cancel in writing (via email, not via telephone), and we charge:

  • €30 if you cancel more than 30 days before the start date
  • 50% of the course fee if you cancel 7 to 30 days before the start date
  • 100% of the course fee if you cancel fewer than 7 days before the course start or drop out during the course.

If you are entitled to reimbursement after settling the fee mentioned above, we will transfer the amount to your bank account.

What if the Language Centre cancels my course?

We need a minimum number of participants for each course to go ahead. If too few people have registered, we may cancel the course. We will inform you about this by email at least a week before it is due to start and reimburse your course fee. Please note that it can take a few days to process the reimbursement of the fee, so it may not be visible on your bank account immediately.

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Intake procedure (how to check your level)

How do I know which level is best for me?

To determine your language proficiency and to make sure you sign up for the correct course, we advise you to do an intake test before signing up. You can find all information regarding the different language tests here: https://www.maastrichtuniversity.nl/nl/intake-procedures.

Why do I need an intake interview? (for all advanced courses)

The aim of the intake interview is to determine your language level so that we can place you in an appropriate class. It involves you speaking with a tutor for 10 to 15 minutes about your experience with the language and your learning goals. You may also be asked to take a brief test. The interview is online and free of charge.

Is an intake interview compulsory? (for all advanced courses)

Yes, unless stated otherwise in the individual course description. However, you will not need an intake if you:

  • passed the previous level at the Language Centre less than one year ago. If it has been longer than one year, we advise you have an intake, especially if your knowledge has improved.
  • can provide a certificate from a course taken elsewhere to prove that you have the correct level.

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Fees and payment

How much do the courses cost?

The fee is different for each course. Please check the individual course descriptions. Language courses as part of your study program are funded by your faculty. Check directly with your Office of Student Affairs (OSA)

How do I pay the course fee?

You will receive a personal direct payment link when your registration has been processed.

When do I pay the course fee?

As soon as you receive the confirmation of actual registration, you have to pay the course fee. Your registration is only finalised when your course fee has been received within 3 working days.

Can I pay the course fee in instalments?

Unfortunately not. You must pay the full course fee at once.

My UM department/faculty is paying for my course. How can I register?

Please register using the online registration form and send an email afterward to languagecentre@maastrichtuniversity.nl stating that your department/faculty will pay for you. Arrange the approval yourself and provide us with the budget number and the name of the manager/budget holder.

My employer/authority is paying for my course. How can I register?

Please register using the online registration form and send an email afterward to languagecentre@maastrichtuniversity.nl stating that your employer will pay for you. Make sure to mention the name and job title of your supervisor and the necessary invoice requirements. Our financial department will then send an invoice to your employer.

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Miscellaneous

Can the Language Centre help me to get a visa?

Unfortunately, it is not possible to get a visa when taking a language course. We do not offer long-term intensive courses and as such, are not entitled (i.e. we are not authorized by the immigration authorities) to issue letters of invitation or to assist in any other way to obtain a visa for the Netherlands.

Do you also offer IELTS courses?

At the moment we do not offer IELTS group courses. We do offer individual coaching to prepare you for the IELTS exam. Please note that the IELTS exam can only be taken with an official IELTS examination centre (which the UM Language Centre is not). For more information regarding individual coaching, please have a look at this webpage: https://www.maastrichtuniversity.nl/education/tailor-made-language-course-individual-or-group.

 

How will I know if I passed the course?

You will receive a certificate via email after the course has finished and all grades have been processed. This might take a few weeks. In case you do not pass the course, your teacher will inform you.

Will the ECTS appear on my degree transcript?

As all UM faculties/schools have their own policy, you will need to address the examination board of your faculty (or home university, in the case of exchange students).

I want to learn Dutch as part of the ‘inburgeringstraject’/I have a DUO loan.

We are no longer accepting civic integration participants (Inburgeraars). For more information on civic integration please consult the website of your municipality. If you live in Maastricht, you can find more details here: Sociale Zaken - Maastricht Heuvelland

Do you also offer private lessons?

Yes, we can also offer (online) individual coaching or tailor-made (group) courses (e.g. for companies) tailored to your wishes. For more (contact) details, please have a look at the information here: https://www.maastrichtuniversity.nl/education/tailor-made-language-course-individual-or-group

I need proof of my language proficiency (e.g. for study abroad)

It is possible to have your language proficiency tested in several different languages. For more detailed information, the costs and to make an appointment, please look here: https://www.maastrichtuniversity.nl/support/services-and-facilities/language-support/evidence-language-proficiency

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Contact details

Please send us an e-mail if you cannot find the answer to your question in the above mentioned frequently asked questions: languagecentre@maastrichtuniversity.nl.   

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Sign up for the Think Tank IDS and EDLAB event

When you contact the UM, more specifically the Student Service Centre, by telephone your conversation may be recorded. S is announced in advance. Telephone conversations are recorded to train (new) employees, but also to monitor the quality of the telephone conversations.

UM has a legitimate interest in recording telephone conversations, because the recordings enable UM to improve its service, while the infringement on student privacy is limited. The recordings are retained for six months and then automatically deleted.

During events and meetings organized by UM photos may be taken and videos may be recorded. This is announced in advance and / or on site by the UM.

Depending on the circumstances under which the photos and videos are made, UM has a legitimate interest (journalistic purpose) in taking such photos and videos. In other cases, consent will be requested for making and publishing video recordings.