Manuals and information

ICTS offers users one location for all relevant manuals. Please note that you need to be on MAASnet (via cable, WiFi or VPN) to access them.

ICTS Servicedesk

+31 (0)43 388 5555
Mon to Fri
08.00 - 17.00 hours
servicedesk-icts[at]maastrichtuniversity[dot]nl

E-mail

All about setting up your mail program.
E-mail
FAQ - E-mail

Connections

All about setting up your online connection.
Create a WiFi connection
Create a VPN connection
Quick start Eduroam
WiFi for guests (eVA)

Printing

All about setting up the printing opportunities.
Printing
Manuals MyPrint
Upgrade print credit

Computer and Software

All about working on UM computers
Athena Desktop
Connect to VDI/Studentdesktop
Software for personal use
Data storage recommendations

Overview

Consult the ICTS platform through an overview.
Overview (ICTS Servicedesk Manuals)

Manage your account

If you want to change your password because you have forgotten it or it's just due for a renewal, you can do so here.
Manage your account
Change your password