The EDLAB approach to stimulate and drive the Teaching and Learning community at Maastricht University in the continuous development of our educational model cannot be encapsulated in a rigid systematic plan and fixed format. However, looking back on recent years and current projects, we can define some generic phases.

Initiation

Our projects and activities typically originate from:

  1. our own insights and knowledge, 
  2. requests from UM leadership to address strategic issues, 
  3. emerging questions from the UM learning community requiring further analysis/exploration, or 
  4. in response to external developments. 

Our educational model, problem-based learning, is the guiding principle in this regard. With every question we tackle, the central focus is on how we can contribute to the continuous development or innovation of PBL. 

The exploration involves conversations with experts (internal and external to UM), conducting a concise needs assessment, gauging the organisational 'temperature' around a specific theme, reading literature, and exchanging thoughts with our advisory board, sounding board, and teams for teaching professionals, DTIE, and honours teams. Based on these insights, decisions are made, often collaboratively with stakeholders, to initiate the next phase.

Example 1

In early 2023, the issue of student entitlement was prominent in honours programmes. After several discussions, expert consultations, literature reviews, and an exchange with the SSC, it was concluded that the topic did not warrant further exploration under the coordination of EDLAB.

Example 2

In November 2022, the introduction of ChatGPT had significant implications for education. EDLAB promptly initiated research and innovation projects, engaged student teams, organised a range of activities and workshops for knowledge exchange, and joined the team responsible for developing policy around using language models. A Community of Practice supports this, where insights from all projects find their way to the entire community. These examples illustrate that EDLAB takes time for thorough exploration in the initial phase but remains adaptable and quick to respond to developments with profound consequences for our education.

workshop chatgpt
ChatGPT workshop for teaching staff

Identification and experimentation

From the initiation phase emerges a stage of consolidating insights, designing, building, and developing the cadres of project or activity. In this identification phase, a translation is made from the accumulated input towards a proposed solution and activities, e.g. pilots, research, best practices, inventories, etc. 

EDLAB takes the lead in finetuning the exact needs, articulating questions and devising the right scope while involving the academic (e.g. teaching staff, researchers), support (e.g. education offices, policy officers) and service (UM Library, student services) community at UM. 

After gaining commitment from important stakeholders, EDLAB coordinates the experimentation activities taking place within a controlled setting within the faculties, EDLAB and service centres.  

Example 3

In late 2021, a project team coordinated by EDLAB and SSC initiated the development of a UM vision for student advising/academic guidance. The approach involved a lengthy initial phase of collecting opinions, personal ambitions, and visions, allowing time for diverse terms and concepts. By early 2023, the coordinating team translated all input into an initial vision. The subsequent alignment of this version also took ample time, resulting in an embraced vision and a group of colleagues engaged in constructive dialogue based on shared ambition, resulting in a finalised and wholeheartedly embraced proposal by the Education Platform in May 2024. This example emphasises that taking time on complex topics, known for diverse opinions and role perceptions, contributes to a well-supported proposal. The positive and personal approach, adopting appreciative inquiry, enhances support and engagement.

Student guidance
Brainstorm session on student guidance

From experimentation to output creation

Moving from the experimentation phase to output creation, we focus on knowledge, dissemination and practice in many different formats (e.g. training) and tangible outcomes (e.g. handbook). Again, this is a joint venture with our community; the value lies in the collaboration with colleagues from faculties and service centres. 

A sound communication strategy is crucial, as EDLAB ideally aims to reach the entire community with its activities and the knowledge generated.

Implementation

Every project or activity reaches a phase of completion. This is the moment to discuss sustainability, often planned from the early stages. Sustainability can occur under temporary coordination or through self-organising teams and networks where faculty colleagues maintain connections. 

It furthermore can impact educational design, delivery and assessment and/or realise structural changes (e.g. support, process, training trajectories) to facilitate the durable impact of innovation.  In addition, concrete products and services become part of EDLAB's offerings.

Example 4

The VR-enhanced PBL project, initiated in the summer of 2022, was concluded in the spring of 2024. Coordinators from various VR/XR labs will take the lead in continuing coordination through an overarching UM VR network of which EDLAB is also part. In addition, the project report was shared with our whole community and external networks, including technical and didactical guidelines that were transformed into practical manuals for teaching staff.

Example 5

With the presentation of the vision on assessment in 2018/2019, six (supporting) projects were defined as necessary to give faculties during their adoption and implementation of the vision; EDLAB now manages the further development of these products, such as a Canvas module, manuals, glossary, and workshops. The working group responsible for the vision still meets twice a year for the exchange of best practices and new insights, operating independently with EDLAB providing space and catering.

VR-enhanced PBL
VR-enhanced education project

Evaluation and further development

By staying connected with the community and actively involving representatives in each phase of a project/activity, EDLAB maintains awareness of community needs. This allows for continuous adjustment, aligning with the PDCA cycle for the ongoing development of our education and underlying educational vision.

Resistance, adaptability, and team dynamics

Innovation and change management in a dynamic institution like UM pose challenges. Recognising organisational challenges, particularly resistance, EDLAB addresses each theme by questioning: 'What problem/wish/necessity do we identify?' and 'How does this theme contribute to improving the quality of education?' Topics start with exploration and relevance for UM; involving faculty experts open to contributing. The translation into an EDLAB innovation project or activity is thus broadly substantiated from the beginning.

Organisational resistance during innovation and change projects is almost a given, offering opportunities for broad consensus. Handling resistance is implicitly part of EDLAB's working method. EDLAB's central position allows it to gather internal stakeholders for creative decision-making processes. Early decisions are made regarding the viability of certain themes, and the approach enables EDLAB to decide whether a specific topic is worth pursuing during the exploratory/experimental phase.

Example 6

During COVID, the shift to online education prompted a reflection on hybrid models. However, after assessing its compatibility with problem-based learning, EDLAB concluded that the hybrid model did not align with PBL, aiding faculties to make more nuanced choices regarding online or onsite education. EDLAB relies on various advisory boards for internal coordination. Members of these boards serve as important liaisons to faculties and offer relevant networks. Despite this approach, the degree, timing, and level of resistance remain somewhat unpredictable. EDLAB, even in the implementation phase, works to identify underlying reasons for resistance, rationalise discussions, and phase the implementation process if necessary.

The EDLAB team is diverse in terms of education, nationality, age, work experience, thinking styles, and roles, providing a broad perspective. Many EDLAB employees are actively involved in teaching or educational research, maintaining a connection to practice and adapting swiftly to new developments. This diverse composition enables EDLAB to address topics from various backgrounds and angles and allows us to continue building and expanding our networks within and outside UM. Whenever possible, students are involved through student assistantships, hiring student employees, and hosting interns. The team is cohesive, allowing for trust and delegation. This dynamic fosters organic cross-pollination between colleagues and EDLAB domains when addressing new themes.

PBL workshop to Korean educators
PBL workshop for Korean educators

Example 7

The creation of EDLAB's new podcast 'Alice in Eduland' stemmed from the initial thought of having an EDLAB podcast to inform and engage our community in yet another way. A group of employees, including an intern, took on the challenge. Despite intense time pressure, the podcast was successfully produced and launched. Reflecting on the process and content, the team is now ready to continue the podcast series.

Alice in Eduland podcast
Alice in Eduland podcast

EDLAB Innovation Roadmap

In the following roadmap, EDLAB visualises its way of working and underlying principles. EDLAB stays connected with its stakeholders to refine and adapt its approach based on specific issues, target audiences, or partners. EDLAB remains in a constant learning mode to facilitate the UM community on teaching and learning and shape the ongoing development of our education model.

Roadmap EDLAB: the way we work

PhD defence: Fury Maulina

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At Maastricht University, students learn by working in small groups to solve complex, real-world problems. This active approach, called Problem-Based Learning (PBL), not only increases students’ motivation, but it also leads them beyond memorisation to develop a deeper understanding of the subject matter. 

Global Citizenship Education

Our Problem-Based Learning approach, combined with our international classroom, provides a natural foundation for Global Citizenship Education.

By integrating Global Citizenship Education into our curriculum, we provide a learning path that allows students to develop Global Citizenship competencies and encourages them to reflect on their role as global citizens. This aligns perfectly with PBL, where students explore actual problems or challenges we are facing in society today. Doing this opens their eyes to their broader social responsibility.

Our aim is to empower students to tackle global challenges and equip them to make meaningful contributions towards a more just, peaceful, tolerant, inclusive, secure and sustainable world.  

Core values of PBL

PBL is built on four learning principles derived from the constructivist learning theory: constructive, contextual, collaborative and self-directed learning (CCCS).
 

The benefits of CCCS

The four learning principles deepen students’ comprehension of the subject matter and help them apply what they learn in new situations. This approach stimulates continuous learning and enables students to effectively navigate and understand complex information. 

Working with relevant problems increases motivation and fosters critical thinking and adaptability. Students link their individual learning to group goals, building essential interpersonal skills. This prepares them for real-world scenarios where teamwork and communication are vital.

Furthermore, by taking the initiative in diagnosing and addressing their own learning needs instead of being told what to do, students develop a strong foundation for continuous personal and professional growth.

UM student Astrid explains PBL and CCCS

Want to know more? 
In this interactive visual about PBL, students and teaching staff talk about their experiences with Problem-Based Learning.

PBL in practice

At UM, Problem-Based Learning encompasses multiple educational formats that are all grounded in the core CCCS principles. In practice, PBL can look different from one programme to another. It’s not exactly the same for Medicine students as it is for European Studies students, for instance.

Whatever format is used, the learning cycle almost always starts with a description of a situation, case, problem or project to spark students’ intrinsic motivation to seek answers, solutions, options and approaches—and to learn while doing so.

Throughout the learning process, students might focus on conducting research to address or clarify the problem, coming up with solutions for the case or setting up a project that applies content from their courses. The various forms of PBL that we apply at UM include Research-Based Learning, the 7 steps and Project-Centred Learning. 
 

Continued innovation of PBL

At Maastricht University, we have applied PBL as our teaching method from the time our university was founded in 1976. We have years of experience with innovating PBL and improving its effectiveness and its ability to engage students in the learning process. This tradition is carried on through our teaching staff and our faculties, as well as through EDLAB, our Centre for Teaching & Learning

EDLAB focuses on the research and innovation of education at UM and studies all of the best practices of the university and beyond so we can learn from one another and remain leaders in Problem-Based Learning. It also provides expertise, support, professional development and collaboration opportunities for staff and students to enhance the quality of PBL throughout our university.