Update #8: cyber attack UM
Check the FAQ for answers to the most frequently asked questions.
Maastricht University will not provide any information regarding communication with the group that has committed a major breach of the university's ICT systems and thereby put a strain on the daily operations of the institution.
The university has two important considerations in this regard:
- The (external) investigation into the background and consequences of the breach of our systems is still in full swing and will take some more time. We will share the results of this investigation (in the sense of 'lessons learned') with our fellow institutions in the sector when they become available.
- In light of this ongoing investigation, the university does not in any way want to do or communicate something that could further threaten the (digital) security of the institution in any manner, and therefore adversely affect the interests of our students, researchers, staff and the university itself.
It has been decided that UM will continue along this line until new circumstances or factors lead the institution to make a different assessment.
Response Public Prosecutor's Office:
The Netherlands Public Prosecution Service (OM) is aware of the media coverage regarding the hack into the computer systems of Maastricht University.
Just before Christmas, Maastricht University reported the hacking of its computer systems to the authorities. The OM began a criminal investigation based on that report. Given that this criminal investigation is still ongoing, the OM will not provide any further information.
Check the FAQ!
Change your password from an external location
- Students: go to Student Portal (studentportal.maastrichtuniversity.nl) and login with your current username and password. You will prompted to change your password automatically. We advise you to do this at home before Monday 6 January. Check out the UM password policy. Please note: do not use the password recovery option!
- Staff members go to UM intranet (intranet.maastrichtuniversity.nl) and login with your current username and password. You will prompted to change your password automatically. We advise you to do this at home before Monday 6 January. Check out the UM password policy. Please note: do not use the password recovery option!