Calling with Microsoft Teams (2).pdf
(1.23 MB, PDF)
… Teams is an all-in-one app that brings together calling, chat, meetings, and collaboration. The current Maastricht University business telephone system is depreciated and due for replacement. Also, during the pandemic, for many of us working online has become the new normal faster than probably expected. Post-pandemic, hybrid working is expected to be the Future of Working@UM. Herein a good collaboration and communication infrastructure is key. Teams also offers a modern calling solution - … current UM Exchange (mail) version, your Outlook Contacts are not yet available in Teams. Once UM has migrated to the new Exchange Online environment, in the course of 2022, this will be possible. However, you can add your preferred contacts manually (check ‘View or add contacts in Teams’ in this manual). https://intranet.maastrichtuniversity.nl/en/future-working-um https://teams.microsoft.com/ 3 Get to know the new calling experience in Teams Calls are a quick way to connect in Teams. You can have … your call by clicking Resume. 9 Transfer a call Select More actions > Transfer in your call controls. Then, type the name of the person you want to transfer the call to and select them. To finish, select Transfer. Consult then transfer If you want to check in with someone before you transfer a call to them, select More actions > Consult then transfer. Under Choose a person to consult, start typing the name of the person you want to reach and select them when they appear. You can call them, or …