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…   DATA  COLLECTION   PROCEDURES   observation   Direct  observation  and  field  notes   interview   All  types  of  interview,  e.g.  semi-­‐structured,  retrospective   (stimulated  recall),  focus  groups,  etc.   questionnaire   Paper-­‐based  or  online   audio/video-­‐ recording   Audio/video  recording  of  an  authentic  or  simulated  speech   event   database   An  existing  collection  of  data  (e.g.  student  grades)   multiple   A  combination  of  data  collection  techniques   N/A   …  be  offered  the  opportunity  to  listen  to  lecturers  with  a  C2  level  of  English  so   that  they  are  given  the  opportunity  to  acquire  the  language  at  an  acceptable  level  themselves.  The   importance  of  EMI   training  workshops   is  highlighted  to   raise   lecturer  awareness   (despite   reported   drop   in   attendance).   One   study   about   DELFT   University   reports   on   the   strategic   policy   changes   made,  including  improvements  for …   in   their   EMI   classroom.  Advice   ranges   from  how   to   give   feedback  to  students  to  the  benefits  for  students  using  a  lingua  franca  in  an  intercultural  classroom                             38   and  teachers’  applying  mindful  listening.  The  benefits  listed  include  the  facilitation  of  cross-­‐cultural   contact,  bridging  such  gaps,  creating  awareness,   identifying  potential  barriers  and   learning  how  to   overcome  them.  One  of  the  Maastricht …

… to parties concerned. 7.7 Complaints concerning the Register Administrator can be submitted to the chair of the National Commission after the Register Administrator’s internal complaint procedure has been completed. For more information, please visit Complaints - Disagree with DUO - DUO. 8 National Commission 8.1 The umbrella organisations will establish a National Commission and define the powers of the Commission. The umbrella organisations appoint members to the National Commission for a …