Alumni testimonial Jannik Reijnders, Digital Society

After completing this course, I came to the conclusion that Data Science was not the right fit for me. I began searching for a different academic programme that still included elements of data science, but placed more emphasis on philosophical and legal questions related to data, surveillance, and the development and implementation of technology. That’s when I came across the Bachelor's in Digital Society at Maastricht University. After reading the programme guide and attending the open day, I realised that this course aligned far more closely with both my personal and academic interests. It covered everything I was looking for and more.

What was your favorite course and why?
It’s hard to pick just one. During my first academic year, Digitalisation and Politics was definitely my favourite course, as it focused on the impact of digitalisation on the quality of democracy and what democracy means in a modern context. I particularly enjoyed the discussions around the evolving roles and shifting responsibilities of politicians, citizens, and companies in relation to power dynamics, political participation, equality, and inclusivity.

In the second year, I really enjoyed Regulating the Digital due to its in-depth focus on the role of government in an era of large-scale digitalisation. We explored how the state enables historical breakthroughs and how technology becomes embedded in society. The course also addressed existing regulatory frameworks, the role of the media, and ongoing political debates. Overall, it tackled topics such as digital public goods, digital rights, the risks posed by digital technologies, and the potential for government intervention. It was an inspiring course that motivated me to pursue a master’s in public policy with a specialisation in innovation governance.

I also appreciated the Good Life course, which centred on deeper philosophical questions and the intersections between digital technologies and philosophical theories. The course was exceptionally well structured, and the connections between philosophy, technology, and policymaking were clearly drawn. I particularly liked its interdisciplinary approach drawing on psychology, social science, and history to explore how technology shapes our understanding of a “good” life and what large-scale digitalisation means for both individuals and society.

Looking back, what are some things you learned during your studies that have helped you in your current career, personal life, or other experiences? 
An important skill I developed was how to conduct thorough research and critically engage with academic literature when writing a research paper. I appreciated how FASoS placed strong emphasis on the quality of academic writing and supported us in developing a more refined academic style.

I also really valued learning how to analyse both quantitative and qualitative data using tools like R Studio and Atlas.TI. The ability to clean data, interpret datasets, and write up my analysis and findings provided a solid foundation for academic research in my master’s programme. It sparked my interest in quantitative research and deepened my appreciation for the possibilities of well-structured, data-driven inquiry.

Could you tell us more about your current career?
I’m currently studying a master’s progamme in Public Policy and Human Development, specialising in the Governance of Innovation at UNU-MERIT. Alongside my studies, I work as an IT Specialist at Zuyderland Medical Centre in Sittard—a role I started while studying Digital Society, which has allowed me to combine learning and working in parallel.

My responsibilities involve overseeing the smooth operation of the digital check-in processes, the patient care platform, and the patient portal. In this role, I initiate, manage, and implement system updates and improvements, while also optimising usability for both patients and healthcare providers. I serve as a key link between the technical systems and the needs of users, ensuring an efficient and patient-centred experience.

Beyond the technical side, I work in cross-functional, interdisciplinary teams as part of the hospital’s Digital Healthcare Transformation programme. Together, we aim to guide the organisation towards a more efficient, user-friendly, and sustainable digital future.

Which milestone in your career are you most proud of? 
The Dutch healthcare sector is under significant pressure due to budgetary constraints and a shortage of staff, while the demand for healthcare, particularly in the Limburg region, has been increasing for years. Over the past four years, I have worked in various cross-functional teams on a range of projects related to the digitalisation of healthcare.

I am proud of the initiatives that have aimed to improve patient access to digital tools and healthcare procedures, and to offer clearer guidance and support. One such initiative is the introduction of the Digipunt by Zuyderland. A physical helpdesk where digicoaches assist anyone with questions about digital systems within the hospital.

In addition, I have worked on providing patients with more user-friendly digital tools to increase efficiency and reduce waiting times. These include platforms for checking in to appointments and booking blood tests. My focus has always been on improving the patient experience and making their time in the hospital as efficient and comfortable as possible.

Most recently, I’ve collaborated with various teams to implement the new Electronic Patient File System, set to launch in June. While this involved more technical and ICT-related tasks, I also contributed to strengthening the long-term sustainability of Zuyderland’s digital future.

What is your fondest memory from your time in Maastricht as a FASoS student?
What I enjoyed most about being a student at FASoS was the dedication of the tutors, lecturers, and professors to our learning journey. Their flexibility and genuine involvement made a real difference in helping us succeed. I also appreciated the faculty's multicultural environment, which gave me the opportunity to meet people from all over the world—some of whom I’m still in touch with today.

Having classes with such a diverse group of students taught me to approach social issues and society from a variety of perspectives, shaped by different socio-cultural backgrounds. Another aspect I valued was the freedom to explore topics that interested me in our assignments, as long as they fit within the framework of the course. This made the learning experience not only more personal but also more engaging.

What advice or tip would you give to current or prospective students?
The Digital Society bachelor’s programme offers a broad range of skills and knowledge. That’s why it’s important to start identifying a specific area of interest by your second year whether that’s quantitative research, sustainability, or digital humanities. It doesn’t necessarily matter what you choose, but having a clearer focus will help you immensely when it comes to writing your thesis, selecting a master’s programme, or entering the job market.

Without this focus, the wide array of tools and topics the programme provides can start to feel overwhelming. But once you figure out what truly interests you, it becomes much easier to make decisions about your academic and professional future.

October 2025