Using AI for consumer protection: creating AI based persona for mystery shopping
Caroline Cauffman obtained an NWO grant to carry out a feasibility study for a tool that automatically creates personas and automatises mystery shopping by consumer authorities. The project will be carried out in cooperation with the Dutch Authority for Consumers and Markets (ACM) and the Qatar Computing Research Institute led by dr. Jim Jansen.
The project will start in the academic year 2020-2021 and it will run over a period of 1 year.
More information on the awarded projects
Also read
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An Interim Evaluation of the Law on the Reflection Period
Mieke Olaerts, Tom Vos, Bastiaan Kemp, Constantijn Van Aartsen, and Rob Bauer published a study on the Law on the Reflection Period, commissioned by the WODC.
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May it Please the Rule of Law? A Comparative Study into the Scope and Desirability of Independent Judicial Research in Contemporary Criminal Trials
PhD thesis written by Jana Trifunovic
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Globalisation & Law Network seminar with Filipe Brito Bastos
On 3 April 2025, the Globalisation & Law Network hosted a seminar featuring Dr. Filipe Brito Bastos, Assistant Professor at NOVA School of Law.
