S. Laenen
I have been working at TGX since 2020 as a IT-Manager. Before starting here I held various IT networking infrastructure related functions within Centric and Brabantia.
Expertises
- Networking: Understanding of network design, configuration, and management, including knowledge of protocols (TCP/IP, DNS, DHCP, etc.), network hardware (routers, switches, firewalls), and network services (VPN, VLAN, QoS).
- Server Management: Knowledge of server hardware, operating systems (Windows Server, Linux, etc.), and server roles.
- Virtualization and Cloud Computing: Understanding of virtualization technologies (VMware, Hyper-V, Proxmox) and cloud service models (IaaS, PaaS, SaaS.)
- Systems Integration: Skills in integrating different IT systems and ensuring they work together seamlessly, which may involve middleware, APIs, and custom scripting.
- Monitoring and Management Tools: Proficiency with tools for monitoring network and system performance (Endpoint Central, Zabbix), as well as configuration management and automation tools (Ansible).
- Help Desk and Technical Support: Experience in providing support and troubleshooting for end-users, including ticketing systems, remote support tools, and customer service skills.
- Emerging Technologies: Staying informed about new technologies and trends, such as IoT (Internet of Things), AI (Artificial Intelligence), and edge computing, and understanding how they can be integrated into existing infrastructure.