Tom Schiefer (T.)

Mennens, K., Mahr, D., van Fenema, P. C., Schiefer, T., & Saraceni, A. (2022). Service Innovation in Networks: Co-creating a Network Business Model. In B. Edvardsson, & B. Tronvoll (Eds.), The Palgrave Handbook of Service Management (pp. 555-575). Palgrave Macmillan. https://doi.org/10.1007/978-3-030-91828-6_28