Dr Rita Walczuch (R.M.)

Key publications
Benitez-Amado, J., & Walczuch, R. M. (2012). Information technology, the organizational capability of proactive corporate environmental strategy and firm performance: a resource-based analysis. European Journal of Information Systems, 21(6), 664-679. https://doi.org/10.1057/ejis.2012.14
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van der Pas, M., & Walczuch, R. (2019). Behavior of Organizational Agents on Managing Information Technology. In K. Arai, S. Kapoor, & R. Bhatia (Eds.), Intelligent Computing: Proceedings of the 2018 Computing Conference (Vol. 2, pp. 774-788). Springer. https://doi.org/10.1007/978-3-030-01177-2_57
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Lundgren, H., & Walczuch, R. M. (2004). Moderated Trust: The Impact of Power Distance and Uncertainty Avoidance on the Consumer Trust Formation Process in E-Retailing. In R. Evaristo (Ed.), Proceedings of the 12th Annual Cross-Cultural Meeting in Information Systems (pp. 1-27). University of Illinois.
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Walczuch, R. M., Kristian, K., Sans, J., Lemmink, J. G. A. M., & Streukens, A. C. P. (2004). Acceptance of Information Technology by Technology Ready Service Employees. In M. Teich (Ed.), Proceedings IMS Forum 2004 IMS Forum.
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Parsons, L., Lemmink, J. G. A. M., Walczuch, R. M., Bielowski, A. G., & Mattsson, J. (2002). The Impact of Information Technology on Bank Branch Operating Efficiency. In Proceedings of the 11th AMA Frontiers in Services Conference (pp. 85-85). AMA.
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Walczuch, R. M., Kristian, K., Sans, J., Lemmink, J. G. A. M., & Streukens, A. C. P. (2004). Acceptance of Information Technology by Technology Ready Service Employees. In M. Teich (Ed.), Proceedings IMS Forum 2004 IMS Forum.
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Walczuch, R. M., & Bielowski, A. G. (2002). From measurement to management: the influence of IT on service operations. METEOR, Maastricht University School of Business and Economics. METEOR Research Memorandum No. 045 https://doi.org/10.26481/umamet.2002045
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Walczuch, R. M., Bielowski, A. G., & Lemmink, J. G. A. M. (2002). Conceptualization and Measurement of the Impact of Information and Communication Technology (ICT) on Service Process Efficiency. In Proceedings of the Hawaii International Conference on Systems Sciences Hawai.
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Walczuch, R. M., & Lundgren, H. (2004). Psychological antecedents of institution-based consumer trust in e-retailing. Information & Management, 42(1), 159-177. https://doi.org/10.1016/j.im.2003.12.009
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Walczuch, R. M., & Lundgren, H. (2003). Moderated trust - the impact of power distance and uncertainty avoidance on the consumer trust formation process in e-retailing. METEOR, Maastricht University School of Business and Economics. METEOR Research Memorandum No. 054 https://doi.org/10.26481/umamet.2003054
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Recent publications