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If you're planning to end your studies and terminate your enrolment at Maastricht University (UM), whether you're graduating or leaving for other reasons, there are several important steps you must take. These steps are detailed below.
2. Stop your student finance and cancel your student travel product
If you are no longer enrolled as a student at a Dutch institution for higher education, you must stop any student finance and cancel any travel products you receive. If you do not receive these, you can skip this step.
Stopping your student finance: Disenrolling does not automatically stop your student finance. You need to stop your student finance via the DUO website, either effective immediately or from a future date.
Cancelling your student travel product: You must manually cancel your student travel product at a pick-up device by the 10th day of the month following your last month of eligibility. However, you may no longer travel with your student travel product from the first day of that month. Using the travel product beyond this period could result in fines from DUO.
For example, if August is the last month in which you are eligible for the student travel product, you must stop travelling with the product by 1 September and cancel it by 10 September at the latest.
Maastricht University does not accept claims for any fines incurred if you do not disenrol via Studielink, stop your student finance and/or cancel your student travel product by the deadlines.
3. Check for possible reimbursement of excess tuition fees
If you disenrol, either temporarily or permanently, you may be reimbursed for a portion of the tuition fees you have paid. For every month of the academic year for which you are no longer enroled, you will get back 1/12 of your annual tuition fees.
- If you paid in instalments, the direct debits will be discontinued upon disenrolment.
- If you disenrol as of 1 July or 1 August, you are not entitled to reimbursement of the tuition fees paid for these months (see UM’s Enrolment Provisions). You can choose not to disenrol for the months of July and August. Click here for more information.
- If you are enroled as an external student and decide to disenrol, your exam fees will not be reimbursed.
Questions about reimbursement of your tuition fees?
Contact the Finance Department (Debiteurenadministratie) at:
+ 31 (0)43 388 47 52
tuitionfeepayment@maastrichtuniversity.nl
Monday to Friday, 08.00 – 12.00 CET
4. Moving abroad? Deregister from your municipality
If you are leaving the Netherlands and moving abroad, it is important to deregister from your municipality. This helps you avoid municipal taxes that can be charged if you ever decide to move back into the Netherlands and avoid complications for your roommates or future tenants at your address.
You can deregister from the Municipality of Maastricht online.
UM’s website content strategy was formulated on the basis of extensive research and interviews with the website’s users, including staff, researchers, and (prospective) students over the course of 15 sessions during which over 200 people were interviewed. Central to these interviews were the actual questions users have and methods to provide concrete answers to these questions through web content. The term content includes everything you find on a website: photos, illustrations, info graphics, video, and text. Our website content contributes to UM’s goals, reinforces our online brand identity, ensures a customer-oriented focus, and enables proper channel management. Within our content strategy, the following user ‘tasks’ have been identified. Our website and media channels should be focused on providing the best possible support.
Whenever you’re writing a text, ask yourself: What should the user do with this information? Which task are you supporting with your text? How do you incorporate the goals of the university? What will make it typically ‘UM’?
User tasks:
- Selecting a programme of study
- Enrolling
- Studying
- Student life
- Societal orientation
- Getting an impression
- Collaborating
- Finding funding
- Orientation towards a career at UM
UM’s goals
UM’s goals determine which of these tasks are prioritised. What would UM like to achieve, how would UM like to be regarded? UM would like to:
- be an attractive organisation
- showcase its added value to society
- help get the right people in the right place: this applies to students, staff and employees
- obtain sufficient funding
- provide students and staff with support
When writing:
- be short and concise
- use clear and descriptive headings
- make your text SEO (Search Engine Optimised)
- use the right keywords
Learn more the section Relevance check