Outages
16-05-2025 | 17.00 | RESOLVED
DSRI issues
DSRI is available again
14-05-2025 | 13:45 | RESOLVED
UMployee is available again.
Sorry for any inconvenience! If you are missing any content please report this at servicedesk ICTS, they will create a ticket for you.
14-05-2025 | 08:00 | Solved - VDI login issues
We were experiencing login issues on AthenaDesktop VDI workstations (VMware). On some workstations, the following error message appeared:
"View connection server communication error", preventing users from logging in.
The login issues with AthenaDesktop (VMware) have been resolved. A restart of the thin client may be required. If you are still experiencing problems, please contact the ICTS Service Desk.
14-04-2025 | 14:50 | Solved - ICTS Servicedesk/reception desk accessibility
From 12:25 approximately, the Service Desk and Receptions were occasionally unavailable due to a problem at Roger365.
To view all past outages take a look at the outages overview page.
Scheduled maintenance
ICTS works with set periodic maintenance windows for regular short maintenance of the ICT infrastructure.
This maintenance takes place in accordance with the schedule below.
Regular maintenance:
Tuesday morning 06.00 - 08.00
Friday evening 18.00 - 21.00
Installing software patches:
Daily between 04.00 - 07.00
Accessibility ICTS Servicedesk
ICT Service Centre (ICTS)
+31 (0)43 388 5555
Maandag 08.00 - 17.00 uur
Dinsdag 08.00 - 17.00 uur
Woensdag 08.00 - 17.00 uur
Donderdag 08.00 - 17.00 uur
Vrijdag 08.00 - 17.00 uur
Go to ICTS Self-Service Portal to report a malfunction.
Known errors
20-06-2024 | At this time there are no long-term known issues.
