M. Fregin
Key publicaties
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Janssen, S., Stops, M., Steens, S., Özgül, P., Rounding, N., Dijksman, S., Montizaan, R., Levels, M., Fouarge, D., Eijkenboom, D., Graus, E., & Fregin, M.-C. (2025). Artificial Intelligence in the Workplace: Insights into the Transformation of Customer Services. Web publication/site, Institut für Arbeitsmarkt und Berufsforschung (IAB). https://doi.org/10.48720/IAB.FOO.20250422.01Meer informatie over deze publicatie
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Fregin, M.-C., Koch, T., Malfertheiner, V., Özgül, P., & Stops, M. (2024). On the Automation of Job Tasks: Occupational exposure to Artificial Intelligence and Software. (pp. 1-10). ROA. ROA External Reports Vol. 4 No. ai:conomics policybrief January 2024Meer informatie over deze publicatie
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Fregin, M.-C., Rounding, N., van der Velden, R., Levels, M., Özgül, P., & Steens, S. (2025). Experiences with experimental research Lessons from a co-creative research project on AI effects in companies. (pp. 1-9). ROA. ROA External Reports Vol. 09a No. ai:conomics Policy Brief March 2025Meer informatie over deze publicatie
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Fleck, L., Fregin, M.-C., & Steens, S. (2024). Measuring the Effects of AI in the Workplace: Co-Creating a Research Approach with Companies. (pp. 1-7). ROA. ROA External Reports Vol. 007 No. ai:conomics Policy Brief October 2024Meer informatie over deze publicatie
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Eijkenboom, D., Fregin, M.-C., de Grip, A., Dijksman, S., & Steens, S. (2024). AI and Employee Perceptions: Impact of AI-Assisted Training in a Customer Service Environment. Poster session presented at ai:conomics Summit, Berlin, Germany. https://aiconomics.eu/en/findings-insights/scientificpostersMeer informatie over deze publicatie