e-mail-dos_and_donts-v3-en.pdf
(19.88 kB, PDF)
… are no mutual agreements between sender and recipient(s) on appropriate etiquettes; · E-mail systems offer easy ways to send information to large groups of persons, resulting in widespread and infinite availability of this information; · E-mail is more and more available anyplace anytime. This increases the risk of answering or reacting without due care. These risks can result in miscommunications, nuisances and even formal complaints. These Webpages provide you with do’s and don’ts regarding the use of your UM e-mail address. The information is placed under the following headings: · UM Guidelines for e-mail use; · Best practices on composing your e-mail; · How to react on undesired e-mail; · How to use your options for sending (Cc:, BCc:, Reply-to-All, etc.) · Disclaimer text Should you have any questions, remarks or suggestions regarding the use of e-mail, … for e-mail Maastricht Universities e-mail system is intended to optimally facilitate UM employees, students and Alumni in communicating among themselves and with external parties. First of all UM asks you, as a user, to use your common sense when you are composing and sending e-mail messages. General rules of conduct which you adhere to in your contact with other people are also applicable to your e-mail communications. However, in order to prevent you from stepping into some known …