Latest blog articles

How does EU consumer laws address dark patterns on the Internet? This topic has been part of the scholarly debate during the panel discussion “The AI-assisted consumer”, organized on 6 December 2022 in collaboration with Glaw-Net and IGIR.

The widespread use of AI-assisted technologies in the digital sphere has given rise to the concept of digital vulnerability, as a contextual vulnerability experienced by internet users. This phenomenon sparks debate about whether the current legislative framework is sufficient to ensure effective...

Over the few past years, there has been a professionalization of social media content creators. These creators now have the power to sway their followers, start trends, or serve as role models for their audiences. These individuals, that have such online persuasive power, are called “influencers”...

On 15 October, the Swedish Consumer Agency, its Scientific Council and Maastricht University (in particular the Law & Tech Lab) hosted the webinar 'Consumers and businesses in digital markets – An unequal relationship?’, focused on bringing together the perspectives of national consumer authorities...

Last week, the Dutch and Belgian ombudsmen called on their governments to take action in the context of pensions problems for unemployed cross-border workers, aged 65, and living in Belgium. In response to this call, a possible solution by Expertise Centre ITEM is elaborated in this blog.

This blog...