School of Business and Economics ranks first in National Student Survey for third year in a row

Each year, students in the Netherlands rate the quality of their programmes and Universities in the National Student Survey (NSE). This year’s results have positioned Maastricht University School of Business and Economics (SBE) in first place, making it the leading faculty for business and economics education in the country for three years in a row.

With a response rate of 27%, SBE students rated the School with an overall score 3.78 out of 5. “We are very happy with these results. That is worth a big compliment to our staff who make this possible!” says Wilko Letterie, Vice Dean of Teaching and Learning at SBE. 

Top ratings in several categories

Compared to other Dutch universities, SBE received a high score in terms of involvement and contact, with a rating of 3.87 out of 5. Moreover, SBE continues to excel in English proficiency with a rating of 4.48 out of 5 as observed in previous years. The content and structure of the study programmes were also positively assessed, achieving a rating of 3.80 out of 5.


How SBE will use the results for continuous improvement

While SBE scored well overall, the School will take a close look at students’ feedback, including the answers to the survey’s open-ended questions. The analysis of this feedback will be taken into account in the School’s quality control process and addressed when implementing continuous improvement plans.

Mark Vluggen, Scientific Director of SBE’s Education Institute, stresses the importance of the National Student Survey. “We use our student’s feedback to continuously improve the quality of education at our School. Over the years, we have responded to the feedback by expanding the availability of study spaces, moving away from traditional multiple-choice exams in many courses, and reshaping the thesis writing process. This year, we will for instance take a critical look at optimising the connection from our education to practice.”

About the NSE
The NSE is an annual nationwide satisfaction survey for students. All students in Dutch higher education are asked to give their opinion on their study programme and university. You can find more information about this on the National Student Survey website.

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