How to use the webshop?
1. Log in
Depending on your relation with UM SPORTS you log in via My UM or via the UM SPORTS webshop with a valid membership. Rates of different memberships and courses may vary depending on the member category, the system automatically shows the right rates according to your category.
An overview of the available memberships and sign-up activities is shown in the webshop.
Note! You need a Basic membership in order to purchase the memberships Sports and Gym, and to sign up for courses and periodical activities.
- Courses and periodical activities
With a Basic membership you can register for a course or periodical activity, buy swim entries, book a squash courts and register for events.
Make sure you select the right date and time of a course/periodical activity before you start the payment. Changes can not be made afterwards!
- Gym membership
You can buy your Gym membership in the webshop. If you are a first time visitor of the gym in the University Sports Centre, please talk to one of our gym instructors. The instructor will provide you with information regarding the use of equipment, house rules and can help you with a training programme.
- Description membership and activity
You can find detailed information about a membership or activity by selecting it in the article overview on the webshop homepage.
3. 'Add to shopping cart'
Did you find the membership and/or activity you like? By clicking "Add to shopping cart" you place your order. You can order more articles at once. Make sure you first select the Basic membership or that you've already purchased one, before ordering any other items.
Note that you have to select a value before you can add it to the shopping cart.
In case you cannot add it, the activity of choice might have reached the maximum number of participants.
By clicking on 'View shopping cart' you can check your order. You will get a screen with an overview of the items you selected and the costs.
From here, you can change or cancel an article, continue shopping or pay your order.
- To cancel, click on the cross next to your order ('remove orderline') or select 'Remove shopping cart' to delete your entire order
- To continue shopping, click 'Back to article overview'
- To pay your order, click 'Start payment' to continue to step 5 'Payment'
Note! Check your personal information and especially your adress in the blue box below your order. In case your address is incorrect, please make sure to correct it before finishing the payment.
UM student: please visit the SSC webpage to find out how you can change your address.
UM employees: go to 'Employee self-service' (ESS) in MyUM to change your details.
UM alumni: you can update your personal data via the Alumni Office.
Others: you can adjust it via the page "change personal data".
Once you ordered successfully, you will enter the secure payment pages. Note: your order will be processed once we received authorization of your payment.
You can choose 2 payment procedures:
- via iDeal (national): ABN-AMRO, ASN bank, ING, Knab, Rabobank, Regiobank, SNS bank, Triodos bank, Van Lanschot bankiers
This way of payment leads you to your own familiar bank environment, where you can process the payment of your order with their own specific secure payment system.
- via credit card (international and national): EuroCard/MasterCard / Visa / American Express /JCB / CUP
When you succesfully completed the payment process, a onfirmation will appear on screen. You will receive an e-mail in your UM student/employee account with a confirmation within a few minutes.
The UM SPORTS membership card (with your Basic, Sports and/or Gym membership) will be sent within 5 working days to the address recorded.
The certificate of participation for a course, periodical activity, squash court booking or event will be sent by email (pdf file) the same day. Print it and bring it along to the activity.
If you did not receive a message or e-mail within the stated time, please send an e-mail to: umsportswebshop[at]maastrichtuniversity[dot]nl