Capstone Assignment Economics and Management of Information Topic 6
"BARRIERS TO KNOWLEDGE SHARING Knowledge is notoriously difficult to manage, because it originates in and is applied in the human mind. Recently, many organizations have invested in so-called knowledge management systems (also referred to as knowledge repositories or organizational memory systems). Organizations use this systems to stimulate their employees to exchange knowledge. But sharing may not be natural for everyone. Although most people have knowledge that is valuable to others, they may be reluctant to share this knowledge. Knowledge management projects that rely on knowledge sharing behaviour are doomed to fail if employees decide to hoard their knowledge or if employees do not actively search for knowledge from colleagues. To increase the success of knowledge management systems, it is vital to understand why employees intend to share (or hoard) their knowledge. How can we encourage employees to ask questions and seek help, and give incentives to others to share their knowledge with others? Your assignment is to write a paper about this topic. Interesting questions include, but are not limited to, the following: What are the barriers to knowledge sharing? To what extent are these determined by the organizational or national culture? How can organizations influence their employees’ knowledge sharing behaviour? How important are incentives (e.g. rewards) in stimulating knowledge sharing behaviour? Is there a role for information technology in knowledge sharing processes?"
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